Massage Envy
Arundel Mills
7645 Arundel Mills Blvd.
Hanover, MD 21076
US
4.4
Rating 4.4
749 Total ReviewsMain content
| Day of the Week | Hours |
|---|---|
| Mon | 9:00 AM - 9:00 PM |
| Tue | 9:00 AM - 9:00 PM |
| Wed | 9:00 AM - 9:00 PM |
| Thu | 9:00 AM - 9:00 PM |
| Fri | 9:00 AM - 9:00 PM |
| Sat | 9:00 AM - 6:00 PM |
| Sun | Closed |
Total Body Care
Minutes
Price
Massage Session
60min
$130
Massage Session
90min
$195
Rapid Tension Relief Session
30min
$65
Total Body Stretch Session
30min
$65
Total Body Stretch Session
60min
$130
Facials
Minutes
Price
Customized Facial Session
60min
$130
Customized Facial Session
90min
$195
Customized Back Facial Session
60min
$142
Chemical Exfoliation Advanced Skin Care Treatment
$200
Nourishing Light
$200
Please call franchised location to inquire if introductory pricing is available.
Introductory pricing not offered at all locations. Please call for more details including whether introductory pricing is available to you. Additional taxes and fees may apply. Prices subject to change. Rates and services may vary by franchised location and session. Not all Massage Envy locations offer all services. Each location is independently owned and operated. All session times includes up to 10 minutes of consultation and dressing, which occurs pre and post service.
- Rating 5.0The therapist knew her job very well, and was very knowledgeable.
- Rating 5.0Michele was very attentive and did a wonderful job.
- Rating 5.0I really enjoyed my first stretch session! Hoping I can do it again. Tim is a very knowledgeable and skilled professional... and a super-nice guy!
- Rating 5.0The esthetician was very knowledgeable and made the experience amazing
- Rating 1.0Not enough massage therapists.
- Rating 4.5Excellent Customer Service
- Rating 1.5The front desk associate and manager were not helpful but the manager was particularly rude and lacked any sort of customer service training. I had received credits to my account to be used for a service and after receiving the service, they could not find the credits. I spent 45 minutes after my service trying to get this figured out. The manager made me call the massage envy the credits where transferred from, instead of doing it herself. Instead of letting me leave or waiving the service charge from their mistake, we went round and round trying to find the credits. Ultimately, what worked in the end was the very first suggestion I had made - which is what they told me when I booked the service - that I had 2 accounts under the same phone number and the credits were applied to only one of those accounts. If the staff associate listened to me when I mentioned that multiple times in the beginning, this entire thing could have been avoided. I would not recommend this massage envy because of both of these customer-facing individuals who could have done much better.
- Rating 4.5Awesome customer service because It was amazing how your business is a blessing to everyone
- Rating 1.5My appointment was cancelled by the front desk associate 10 minutes before because she just noticed that my preference was not a good fit for the assigned therapist. I feel like I should've been told this when I made the appointment (a rebook of ANOTHER cancelled appointment) so I can change it.
- Rating 1.0The front office staff are horrible. They don’t answer the phones, they are rude and always make mistakes when trying to book appointments. I’m putting a complaint on Yelp and calling the Better Business Bureau. I’m beyond frustrated with this location.
Massage Envy Arundel Mills
phone
(410) 799-2002
9:00 AM - 9:00 PM 9:00 AM - 9:00 PM 9:00 AM - 9:00 PM 9:00 AM - 9:00 PM 9:00 AM - 9:00 PM 9:00 AM - 6:00 PMClosed Today
4.4
See all reviewsRating 4.4
749 Total ReviewsJoin now & get even more with your new membership
Total Body ServicesFacial Services
Your body works overtime. Let's fix that
The demands of daily life can be super taxing on your body. That’s why is pays to take care of it. With a little help from Massage Envy, we'll keep your body running smoothly. So you can run that half marathon or that full day of meetings.
Customized experiences
Personalize your sessions with services & products
Highly trained employees
Trained to meet industry-leading standards
Curated product lines
Complement your services and home care
Offers & Updates
Keep your body (and your wallet) feeling good
Offer available only in-location through December 31, 2023. Offer not available online. Promotional card must be used between January 2, 2024 and April 1, 2024. Promotional card may NOT be used for monthly payments under Membership/Wellness Agreements, gratuities, or to purchase gift cards. OTHER TERMS AND CONDITIONS APPLY TO PROMOTIONAL CARDS AND THIS OFFER. See https://www.massageenvy.com/holiday.
This advanced brightening and oxygenating treatment detoxifies the skin while infusing it with antioxidants. The result is a radiant, healthy-looking glow. Call to book yours today! (Cannot be booked online.) https://www.massageenvy.com/facials/advanced-skin-care/oxygenating-treatment
CBD Enhancement Is Here!
Enrich your next massage with CBD Cream, formulated with plant-based extracts that help nourish, hydrate, and soften the skin. Choose from unscented or lavender, which blends calming botanicals for additional aromatherapy benefits.
Benefits of Massage
Whole-body benefits, a happier you
Routine massage can help with that
Massages by Massage Envy at Arundel Mills
Customer Reviews
- Rating 5.0The therapist knew her job very well, and was very knowledgeable.9/26/23
- Rating 5.0Michele was very attentive and did a wonderful job.9/20/23
- Rating 5.0I really enjoyed my first stretch session! Hoping I can do it again. Tim is a very knowledgeable and skilled professional... and a super-nice guy!9/19/23
- Rating 5.0The esthetician was very knowledgeable and made the experience amazing9/14/23
- Rating 1.0Not enough massage therapists.9/13/23
- Rating 4.5Excellent Customer Service9/9/23
- Rating 1.5The front desk associate and manager were not helpful but the manager was particularly rude and lacked any sort of customer service training. I had received credits to my account to be used for a service and after receiving the service, they could not find the credits. I spent 45 minutes after my service trying to get this figured out. The manager made me call the massage envy the credits where transferred from, instead of doing it herself. Instead of letting me leave or waiving the service charge from their mistake, we went round and round trying to find the credits. Ultimately, what worked in the end was the very first suggestion I had made - which is what they told me when I booked the service - that I had 2 accounts under the same phone number and the credits were applied to only one of those accounts. If the staff associate listened to me when I mentioned that multiple times in the beginning, this entire thing could have been avoided. I would not recommend this massage envy because of both of these customer-facing individuals who could have done much better.9/9/23
- Rating 4.5Awesome customer service because It was amazing how your business is a blessing to everyone8/31/23
- Rating 1.5My appointment was cancelled by the front desk associate 10 minutes before because she just noticed that my preference was not a good fit for the assigned therapist. I feel like I should've been told this when I made the appointment (a rebook of ANOTHER cancelled appointment) so I can change it.8/28/23
- Rating 1.0The front office staff are horrible. They don’t answer the phones, they are rude and always make mistakes when trying to book appointments. I’m putting a complaint on Yelp and calling the Better Business Bureau. I’m beyond frustrated with this location.8/23/23
7645 Arundel Mills Blvd.
Hanover, MD 21076
US
Located at Arundel Mills next to Safeway
Hours
| Day of the Week | Hours |
|---|---|
| Mon | 9:00 AM - 9:00 PM |
| Tue | 9:00 AM - 9:00 PM |
| Wed | 9:00 AM - 9:00 PM |
| Thu | 9:00 AM - 9:00 PM |
| Fri | 9:00 AM - 9:00 PM |
| Sat | 9:00 AM - 6:00 PM |
| Sun | Closed |
Total Body Care
Minutes
Price
Massage Session
60min
$130
Massage Session
90min
$195
Rapid Tension Relief Session
30min
$65
Total Body Stretch Session
30min
$65
Total Body Stretch Session
60min
$130
Facials
Minutes
Price
Customized Facial Session
60min
$130
Customized Facial Session
90min
$195
Customized Back Facial Session
60min
$142
Chemical Exfoliation Advanced Skin Care Treatment
$200
Nourishing Light
$200
Please call franchised location to inquire if introductory pricing is available.
Introductory pricing not offered at all locations. Please call for more details including whether introductory pricing is available to you. Additional taxes and fees may apply. Prices subject to change. Rates and services may vary by franchised location and session. Not all Massage Envy locations offer all services. Each location is independently owned and operated. All session times includes up to 10 minutes of consultation and dressing, which occurs pre and post service.
Arundel Mills IS HIRING!
Come grow your career at the best place to work, hands down
If you enjoy knowing that you’re making a difference in people’s lives every day, Arundel Mills would love to talk to you! Join a supportive community that cares for you as much as you care for your clients.
All Massage Envy locations are independently owned and operated franchises. At each Massage Envy location, the franchisee is the sole employer for all positions and is not acting as an agent for the franchisor.
Towns served
Hanover, Laurel, Fort Meade, Severn, Pasadena, Glen Burnie, Columbia, Lithicum
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