The massage was amazing. The facial experience was quite underwhelming, being that the enzyme treatment cause burning immediately and needed to be removed. Shortly after that I receive the mask, and it also caused burning and it needed to be removed. I would have been happy with the experience if I had received an opportunity to give another product a try for the enzyme treatment and mask treatment. Apart from the facial massage portion, I left feeling a bit dissatisfied, as I feel like my time had been cut about 15 min short without receiving an alternative enzyme and mask treatment. After leaving I was shown products that you have, but it looked like there may have been an acid in all of them that could cause burning reaction for some people. It would have been nice to have been offered something to rectify the situation when I was done. It was a bit awkward when I left and there was no mention of the membership, since I obviously had a sub par experience based on the facial issues.