Massage Envy

Mall 205

Customer Reviews

• Patty Y.

  Rating 5.0

  Have been a member for years at 205. I’ve had different therapists through the years but have managed to always like the ones they recommended.

  4/24/25
• Roger S.

  Rating 4.0

  Good massages on a regular basis for a reasonable cost.

  4/18/25
• Stephanie H.

  Rating 4.5

  I have always had a good experience at Massage Envy. They are well trained and know how to find the problem spots I have, especially areas I didn’t realize were contributing to the problem that I could actually feel.

  4/17/25
• Sara D.

  Rating 1.0

  Hello, I just received a massage at your 205 location, and was really disappointed with it. I had specifically booked a massage for firm pressure, actually picking an earlier time (and leaving work early) in order to get a massage therapist that had that noted in their skillset. I also booked for 90 minutes as I was hoping to extra work done on my legs. First I got to there early, around 4, and paid and was out the door at 5:25. How is that a 90 minute massage? I do understand it does not include 90 full minutes on the table, but I did have to go over forms, sit and wait for minute, etc. it just does not seem like I received the full time. Second, I asked for more firmness during the massage 3-4 times, and the masseuse barely got firmer and for only a short time. This was probably the most lackluster massage I have ever received, I felt like I was just oil pushed around on my skin. The masseuse asked no questions during the massage regarding if it was firm enough, or honestly nothing in general. There were times I had to ask if I should adjust my position so she could massage an appendage better instead of her asking or doing the work. She didn’t even offer a glass of water after the service. Then upon payment I felt very pressured to tip. Besides the signage on the counter, I was asked 3 or 4 times if I was tipping by the hostess. Even after I express dissatisfaction at the massage. I even asked if she was a new masseuse because she just felt very inexperienced. I was offered another introductory priced massage, but declined. I know people can have off days, and maybe that was the case here, but $150 for what is suppose to be a firm 90 minute massage isn’t cheap, especially when it wasn’t firm and I do think it was rushed. I’m happy to chat over the phone more about this, but I would like to see a partial refund for this service. Thank you, Sarah Daley Sent from my iPhone

  4/12/25
• Aprilla M.

  Rating 4.0

  I have been going to ME for many years and the place is always clean and well kept. However, there has seemed to be an increase in turnovers, which causes me to lose services from works I really like and that is not good: otherwise, I'd probably give ME a nine or ten.

  4/11/25
• Betty H.

  Rating 1.0

  TJ ended my 90 min session after 30 min because I started to cough. I tried to explain that my allergies had been bothering me all weekend, but he wasn’t hearing me. He had the audacity to say I should stay home if I was sick. I’m not sick! I always wear a mask because I volunteer for a nonprofit that serves elderly clients. The policy there is that if you are sick, not only do you stay home, but you don’t return for five full days. I don’t feel that I should be charged for full 90 minute session since I am not the one who ended it. I could maybe understand an hour but not 90 minutes. When he came to the quiet room, he said it’s nice to meet you even though I had had a massage 3 weeks earlier from him. I reminded him, then he again said it is nice to meet you. I’ve been a ME member since 2011 and am very unhappy with the way I was treated.

  4/7/25
• Cindy V.

  Rating 5.0

  friendly staff

  4/6/25
• Lisa T.

  Rating 1.0

  i have been a member for 20 years and got charged for a message because i no showed. i thought that i had cancel that appt . the manager said she would take a credit but she took it out of my account.

  3/14/25
• Sandra M.

  Rating 5.0

  You were friendly and gave a great massage.

  3/14/25
• Sally S.

  Rating 4.0

  Great massages but expensive for myfriends

  3/13/25