You now use Tippy. I am highly insulted. Mine stated that a 20 percent tip for a 90 min facial should be 62.00. I about fell over when your signage that you use to have stated different. I would never tip 62.00. I tipped 35.00 and when checked later, I saw I was Charged 1.63 to leave a tip! That is insulting. If I did not have all the points, I considered to quit ME. I saw my hair stylish later and she said she would never use tippy because of that very reason. You don't charge someone to leave a tip. If I have cash, I will tip. If I don't then Oh well. Have fun keeping therapists, making them to sign up for tippy or they would not get tips. Wow. I am spreading the word, believe me on your horrible business decision. Really!