I was a member and found it difficult to book appointments due to lack of staff. Periodically, I needed to cancel or postpone an appointment, and it could not be done on line. The therapists were not of the caliber I would expect. Even after the CDC stated masks were no longer needed in medical facilities, ME continues to require them. I support the mask mandate, but when it was lifted there is no need to continue them at ME. The therapist who provides medical massages for me, no longer requires them. Nor does my doctor, dentist and other medical providers.