Massage Envy
Kennewick
924 N. Columbia Center Blvd.
Kennewick, WA 99336
US
4.2
Rating 4.2
842 Total Reviews
Day of the WeekHours
Mon9:00 AM - 8:00 PM
Tue9:00 AM - 6:00 PM
Wed9:00 AM - 6:00 PM
Thu9:00 AM - 7:00 PM
Fri9:00 AM - 8:00 PM
SatClosed
SunClosed
Total Body Care
Minutes
Price
Massage Session
60min
$80
Massage Session
90min
$120
Rapid Tension Relief Session
30min
$46
Total Body Stretch Session
30min
$46
Total Body Stretch Session
60min
$80
Facials
Minutes
Price
Chemical Peel Advanced Skin Care
$140
Customized Back Facial Session
60min
$92
Customized Facial Session
90min
$120
Customized Facial Session
60min
$80
Microderm Infusion
$140
Please call franchised location to inquire if introductory pricing is available. Introductory pricing not offered at all locations. Please call for more details including whether introductory pricing is available to you. Additional taxes and fees may apply. Prices subject to change. Rates and services may vary by franchised location and session. Not all Massage Envy locations offer all services. Each location is independently owned and operated. All session times includes up to 10 minutes of consultation and dressing, which occurs pre and post service.
  • Patty P.
    6/25/24
    Rating 5.0
    5/5
    Very friendly staff, extremely clean environment, and the Massage Therapist, who I had was great!
  • Marie K.
    6/24/24
    Rating 3.5
    3.5/5
    I still think more personal interaction between the staff and clients.
  • Nicole D.
    6/4/24
    Rating 1.0
    1/5
    In the past few months, I have had several appts canceled, some as close to 1/2 hour from the time I was supposed to there. Also, every time I went, I was told different amounts of credits then I actually had which resulted in me having to pay at my last visit. Also, would be great if you were open on the weekends. I canceled my subscription. Very unhappy. Would rather pay more for a better spa. As far as the front desk service, it depended on who was working.
  • Colleen D.
    5/31/24
    Rating 5.0
    5/5
    I always have a good experience at Massage Envy.
  • Brennan D.
    5/31/24
    Rating 1.0
    1/5
    The Message itself was great. We are long time members who have exchanged hours to non-members many times. Apparently the policy has changed from being able to donate 1 hour per month to once every 6 months. The receptionist couldn’t be bothered to explain when the change in policy changed, nor did she offer to be helpful or understanding. Then when I tried to use a gift card she said we don’t take those gift cards anymore. Your own gift cards… with ME logo on them. Strange. After a call with the manager she did end up taking the card. No explanation. No apology. Literally just a shrug. This is not the first issue we have had with our membership, including being double charged for 6 months. Poor customer service and unprofessionalism at the counter, including being more interested in a coloring book than the customer is ridiculous. Can’t recommend.
Total Body ServicesFacial Services

Your body works overtime. Let's fix that

The demands of daily life can be super taxing on your body. That’s why is pays to take care of it. With a little help from Massage Envy, we'll keep your body running smoothly. So you can run that half marathon or that full day of meetings.
Customized experiences
Personalize your sessions with services & products
Highly trained employees
Trained to meet industry-leading standards
Curated product lines
Complement your services and home care
Massage Envy Services
Not all Massage Envy franchised locations offer facials. Contact your nearest location to confirm service options.
Offers & Updates

Keep your body (and your wallet) feeling good

ME Massage Envy
CBD Enhancement Is Here!
Enrich your next massage with CBD Cream, formulated with plant-based extracts that help nourish, hydrate, and soften the skin. Choose from unscented or lavender, which blends calming botanicals for additional aromatherapy benefits.
Benefits of Massage
MASSAGE ENVY MEMBERSHIP

Customer Reviews

  • Rating 5.0
    Very friendly staff, extremely clean environment, and the Massage Therapist, who I had was great!
  • Rating 3.5
    I still think more personal interaction between the staff and clients.
  • Rating 1.0
    In the past few months, I have had several appts canceled, some as close to 1/2 hour from the time I was supposed to there. Also, every time I went, I was told different amounts of credits then I actually had which resulted in me having to pay at my last visit. Also, would be great if you were open on the weekends. I canceled my subscription. Very unhappy. Would rather pay more for a better spa. As far as the front desk service, it depended on who was working.
  • Rating 5.0
    I always have a good experience at Massage Envy.
  • Rating 1.0
    The Message itself was great. We are long time members who have exchanged hours to non-members many times. Apparently the policy has changed from being able to donate 1 hour per month to once every 6 months. The receptionist couldn’t be bothered to explain when the change in policy changed, nor did she offer to be helpful or understanding. Then when I tried to use a gift card she said we don’t take those gift cards anymore. Your own gift cards… with ME logo on them. Strange. After a call with the manager she did end up taking the card. No explanation. No apology. Literally just a shrug. This is not the first issue we have had with our membership, including being double charged for 6 months. Poor customer service and unprofessionalism at the counter, including being more interested in a coloring book than the customer is ridiculous. Can’t recommend.
Hours
Day of the WeekHours
Mon9:00 AM - 8:00 PM
Tue9:00 AM - 6:00 PM
Wed9:00 AM - 6:00 PM
Thu9:00 AM - 7:00 PM
Fri9:00 AM - 8:00 PM
SatClosed
SunClosed
Total Body Care
Minutes
Price
Massage Session
60min
$80
Massage Session
90min
$120
Rapid Tension Relief Session
30min
$46
Total Body Stretch Session
30min
$46
Total Body Stretch Session
60min
$80
Facials
Minutes
Price
Chemical Peel Advanced Skin Care
$140
Customized Back Facial Session
60min
$92
Customized Facial Session
90min
$120
Customized Facial Session
60min
$80
Microderm Infusion
$140
Please call franchised location to inquire if introductory pricing is available. Introductory pricing not offered at all locations. Please call for more details including whether introductory pricing is available to you. Additional taxes and fees may apply. Prices subject to change. Rates and services may vary by franchised location and session. Not all Massage Envy locations offer all services. Each location is independently owned and operated. All session times includes up to 10 minutes of consultation and dressing, which occurs pre and post service.
women at register
Kennewick IS HIRING!

Come grow your career at the best place to work, hands down

If you enjoy knowing that you’re making a difference in people’s lives every day, Kennewick would love to talk to you! Join a supportive community that cares for you as much as you care for your clients.
All Massage Envy locations are independently owned and operated franchises. At each Massage Envy location, the franchisee is the sole employer for all positions and is not acting as an agent for the franchisor.
Languages spoken
  • English