Massage Envy

North Round Rock

Customer Reviews

• Mary C.

  Rating 5.0

  Straight forward friendly welcome person who worked on me gave me valuable feedback. Quality massage.

  1/4/21
• Leah B.

  Rating 1.0

  We called to let the front desk know we were running a few minutes behind. We showed up 4 minutes late. My husband had to fill out the Covid questions as i filled mine out online. As i was standing with my husband A staff member Called my name she didnt say excuse me or introduce herself. She said she was ready for me. I felt VERY rushed. She didnt take her time to ask me any questions or asked my preferences. She did an okay job during the massage although she didnt massage my scalp or face even thought i requested it. She said she doesnt have time and she has a client after me waiting on her. which I found to be rude. When I was done with the massage the two workers at the front desk didnt ask me how my massage was or if Id like to wait in their waiting room while i wait for my husband. I intended to ask about a membership as I received that massage as a gift from a friend who does have a membership with Massage Envy. The front desk staff and the other staff walking around were so involved in whatever they were doing they pretty much ignored me. I will not be returning.

  12/30/20
• Ryan C.

  Rating 4.0

  my appointment was on christmas eve at 4pm 5pm. I arrived a bit early to complete the paper work as it was my first time. I was brought back a little early not actually sure what time. My appointment was completed before 445pm and when outside i watched as my service provider rushed out to their car and out the parking lot before 5pm. I do not know if my appointment was cut short but it very much felt as if it was.

  12/29/20
• Mel H.

  Rating 5.0

  very clean take excellent precautions during covid. Friendly employees

  12/27/20
• Tony M.

  Rating 5.0

  I felt comfortable. The masseuse was knowledgeable and acknowledged my points of interest. The calming atmosphere.

  12/25/20
• anes.sa s

  Rating 5.0

  They kept it a nice experience even with the new health measures that have to be in place temp check and hand sanitizer when I walked in.

  12/24/20
• Shannyn Z.

  Rating 5.0

  I had both a massage and a facial. Both people were very knowledgeable and professional. Would definitely recommend them

  12/23/20
• Heather** S.

  Rating 5.0

  Very professional and friend staff. My aesthetician Shannon was very professional and knowledgeable.

  12/19/20
• M.ickey M

  Rating 5.0

  The staff are always so welcoming and friendly.

  12/19/20
• Janet S.

  Rating 1.0

  Keeping up with the appointment my appointment been cancelled or deleted several times already was suppose to get my facial after my massage.

  12/16/20