Massage Envy

Kyle Marketplace

Customer Reviews

• Annette H.

  Rating 3.5

  It's expensive and I honestly am not sure I am getting much out of it.

  4/30/22
• Ashlee S.

  Rating 5.0

  The super friendly service, everyone helped me understand, and felt comfortable while getting my massage.

  4/29/22
• Pebbles W.

  Rating 4.5

  The people and service

  4/29/22
• Anaiz G.

  Rating 5.0

  Always feel very comfortable as soon as I walk through the doors. Very relaxing experience every time!

  4/26/22
• Bob W.

  Rating 4.5

  my massage therapist Bran is excellent and if I had not found him I would have e dropped out of Massage Envy ..he is soft spoken...very thorough and his very unique and comprehensive full body 90 minute has brought a very strong client following...I have pre scheduled the next 6 months so I can be sure to get in to see him...

  4/25/22
• Alicia M.

  Rating 2.5

  The steamer wasn't working for my facial - the gal said she didn't have any distilled water. I offered to walk next door to HEB to buy some because she said she "didn't have the funds." At the cost of a facial, I would like the full experience. My mother got a facial next door at the same time and they had distilled water for hers?? During the facial, the esthetician told me, "The sun is a ***** for your face." I also tried to buy a gift card, but the gal at the front desk didn't know how to do so and told me multiple times that someone had called in sick and she shouldn't be left by herself. I can appreciate folks have to learn, but on top of the other things, it was not a great experience this month. I am a member, and will be back, but anticipate better...

  4/24/22
• Daksha K.

  Rating 5.0

  Love location, facility staff and massage therapists Mark and Natasha

  4/20/22
• Jennifer W.

  Rating 5.0

  The outgoing, genuine human experience. Front desk is sincere and concerned that the right services are being chosen for your needs. I feel like I have extended Family. The massage therapist, Amber, is awesome! I am so happy I landed in your office.

  4/19/22
• Rachel M.

  Rating 4.0

  Availability. The calendar is booked about a month out.

  4/13/22
• Nicole H.

  Rating 4.0

  There seems to be upsales pressure - oils when you come in - gratuity on top of service - these were unknown costs at the time of enrollment. Perhaps I should have known but as I'm new to membership - think letting people know this up front would be nice. Massage is great but it's not inexpensive if you're doing twice a month as I am - so the extra expense or upsales each time would have been nice as one considers membership - as it's more than just the cost of service. Don't misunderstand - massage is wonderful.

  4/11/22