Massage Envy Dallas Old Town - Greenville

It was odd when I checked in & out both people totally misunderstood my name. It sometimes takes my therapist a little long to return after the initial consult. It doesnt take that long to get undressed and on the table.

Steve V. is the only massage therapist I will visit because hes that good.

Massage was personal and felt great

Larry was fantastic. Knows his muscles and anatomy. Good bed side manners as we say about good doctors.

Deborah is wonderful She is attentive and I just think she is topnotch.

Nothing. Was terrific

I cant think of anything.

Its sometimes hard to schedule with the therapists I like. Also I wish there was more information on the therapists themselves when you book like Uber I wish you could tell them if you do or do not want conversation.

Paige excellent customer service the night before when I made my appt. and day of. On the day of appt office staff were all friendly. One wasnt however aware of the promotion. Paige informed her it was a legitimate request and approved it. I think everyone on staff should know of current promotions. Entry to appt was great. Exit to appt office suddenly smelled like smoke an employee smoker perhaps who had smoker scent all over them and it pervaded the office. This negatively impacted my massage. I was calm from the massage only to be bombarded by that horrid smell. A massage spalike environment should smell like essential oils not smokers den. Other than that excellent massage and experience. The third frontdesk associate was sleeping head down on counter. I think thats inappropriate. She should go home if sick or lay down in back office. Noone said anything. Someone else was in the back office. 2 front desk associates preappt. 3 front desk associates and 1 person in back office when I came out of massage.

Need a locker room to change. Need robes. Massage beds were hard and linens were thin and tired