I was informed I had an appointment yesterday. That I missed. But received no automated reminder as I so often get. It had been at least a month since I made the appointment. She reminded it was a courtesy reminder. So I lost a credit. Next I went to schedule another appointment. The Masseuse is booked until January. And at first, no appointments for November. Is that also a courtesy. This is what I pay for. I’m here to destress. Massage is your first name, and I signed a contract.It’s like Kentucky Fried chicken telling me there is no chicken. And unfortunately, I’ve experienced that. So finally, after scheduling for January. A cancellationpoped up for someone I do not know, but I took it.