Usually, I love massage envy. But this time was really upset. Cindy did a poor job with a stone massage. She didnt massage she lightly rubbed. Didn’t work on the points that I told her that were bothering me. I was really upset. I spent a lot of money plus credits to cover this stone massage. I asked the front office when I was booking if she would massage also not just put stone on. They said, yes. It wasn’t til I checked out that I find out that’s she supposedly massages easy or light. I wouldn’t have agreed to that. That should’ve have on record I like medium pressure. And they failed to tell me that when I booked that appointment. Grrrr!!