Massage Envy

Weddington/Waxhaw

Customer Reviews

• Debbie C.

  Rating 5.0

  Quick and efficient front desk, My deep tissue massage was the best - Wendy was professional and did exactly what I wanted

  2/26/25
• Judy B.

  Rating 5.0

  I have been going to Message Envy since it opened. The entire staff are great. I go once a month for a facial with Gisela at the Waxhaw, NC location and she is great. Also, all of the technicians that provide the massage therapy are top-notch as well.

  2/25/25
• Jill H.

  Rating 2.0

  I was informed that Massage Envy has raised their prices again. I have been a member for over 7 years and it seems to continually increase. No perks to keeping a membership. I will be leaving after I finish my credits hours I have. Love my massage therapist but not worth it anymore. Too many other places to go nowdays.

  2/25/25
• CHANCE R.

  Rating 5.0

  Emily is a top notch therapist she addressed each of my needs

  2/19/25
• Jan G.

  Rating 1.0

  ME has a new rule, if you attend a Massage at a site that is not your "home base", you must pay an extra fee. This is is worst, unfair rule I've ever faced. I joined ME probably 15 years ago or whenever their first site was established. I took a chance on a brand new concept/business. The various fees over the years have increased at least 4-5 times. Once more locations became available, I visited 3-4 of these locations ( even had massage in Myrtle Beach and Florida. SO, because these aren't my "home" base, I am PUNISHED for going to a more convenient location. For example, If I HAVE to go too my home location ( I live in SC) I would be driving 45 minutes one way to go to that location. Doesn't that sound ridiculous?????? I am being charged a fee for not traveling all over for a Massage. I prefer a 90 minute massage opposed to 60, even though I really only get an extra 15 minutes ( dressed, undressed), wait for massage worker to get to me, then stop 8 minutes at end, to give her/him time to get room ready for next client. YET that extra so called 1/2 hour costs me $15 with the new rule. The new fee rule will no doubt cause me to seek another place where I can get a massage. I cannot with a clear, "sane" mind agree to pay $15 because my home base is 45 minutes away from my home. I imagine others will feel the same way about this ridiculous "not home base" rule. With my hour and a half ( 15 minutes) massage, I will be paying $ 130 for a massage. I am an elderly person, on a retired income and I refuse to pay $130 twice a month for a massage ( $260) Please forward these comments to the Franchise Owner. If he/they need that increase via a ridiculous "fee",. they are certainly not in the "serve the people business ) Janis Galbraith......long time ( charter member of Massage Envy )

  2/17/25
• Mike D.

  Rating 3.5

  Great service. Great therapist. I remain uncomfortable with the subscription based business model.

  2/13/25
• Colleen G.

  Rating 5.0

  I’ve been coming for 8+ years. I like the no-nonsense of it. I have not found a therapist that wasn’t nice and professional. Front desk check in is quick and easy.

  2/10/25
• Rick L.

  Rating 5.0

  Very nice atmosphere and the staff is very prompt and nice.

  2/6/25
• Shari H.

  Rating 5.0

  The staff is friendly, facility is clean, and service is good.

  2/6/25
• Colleen N.

  Rating 3.0

  I used to be a member and there are some really good massage therapists but you can never get in for an appointment. It would sometimes be 2 months to get an appointment and was charged monthly so they added us too fast.

  2/3/25