Massage Envy

Creedmoor & Strickland

Customer Reviews

• Jordan E.

  Rating 3.5

  Scheduling. I always have a problem scheduling appts because of unavailability. Then i got to my appt yesterday and it was cancelled because my therapist quit. Luckily the front desk lady found me another therapist

  10/27/22
• Melissa S.

  Rating 4.5

  Everyone was so friendly and welcoming !!Keely was amazing and made my first facial a great experience,ready to go back !!!

  10/25/22
• Ann B.

  Rating 5.0

  Easy relaxing visit w/a GREAT massage.

  10/23/22
• Amanda J.

  Rating 1.0

  The massage therapist did not focus on the areas that I asked, but instead did the complete opposite. I came into Massage Envy with extreme tension and discomfort in my shoulders and upper back and asked that those areas be worked on. She instead massaged my lower back and sides. She also did not use my preferred pressure. I booked her specifically because her pressure listed on the website was firm to deep. She was neither. I can't say anything positive about my experience during the massage. She seemed very inexperienced and untrained. She massaged the same spots over and over with very little technique. She did not seem happy to be there. She was very impersonal and used gloves to massage me. I can't say that I don't understand someone's personal decision to not want to touch the body of a stranger, but that is simply part of the job. It completely took away from the experience and did not feel the same. I've been getting massages now for over 12 years and this was the absolute worst all the way around. The only positive was being able to get scheduled with someone quickly, however, I would have happily waited a month to get in with someone who would have provided me some relief and would have been worth the money spent.

  10/22/22
• Annamarie J.

  Rating 5.0

  Kevin is the greatest! I've been suffering from hip pain, and he's been tremendously helpful. He's even assisted in providing stretching advice that is helping to alleviate the pain.

  10/21/22
• Kristi B.

  Rating 4.5

  Great communication, individualized treatment

  10/21/22
• Shannon J.

  Rating 1.0

  Length and quality of massage. I was told it would be 50 minutes, however it started late but ended right on time. I paid for 50 minutes and received closer to 40 minutes. Plus the therapist stopped several times during the massage, almost as if she was distracted or something. Definitely not what I had hoped for. When I mentioned it to the front desk, it didn’t seem to matter, I was told hopefully it would be better next time. Don’t think there will be a next time.

  10/16/22
• Margaret S.

  Rating 5.0

  Custom massage for my medical needs

  10/15/22
• Joy F.

  Rating 4.5

  My therapist was excellent.

  10/15/22
• Jeff R.

  Rating 5.0

  Dianne my therapist is the best!

  10/14/22