Massage Envy
Arboretum-CLT

8020 Providence Road
Suite 100
Charlotte, NC 28277
US
4.7
Rating 4.7
714 Total Reviews
Day of the WeekHours
Mon8:00 AM - 10:00 PM
Tue8:00 AM - 10:00 PM
Wed8:00 AM - 10:00 PM
Thu8:00 AM - 10:00 PM
Fri8:00 AM - 10:00 PM
Sat9:00 AM - 8:00 PM
Sun10:00 AM - 6:00 PM
Total Body Care
Minutes
Price
Massage Session†
60min
$65
Massage Session†
90min
$98
Rapid Tension Relief Session†
30min
$39
Total Body Stretch Session†
30min
$39
Total Body Stretch Session†
60min
$65
Facials
Minutes
Price
Acne Back Facial Session†
60min
$77
Acne Facial Series
6 Sessions
$349
Chemical Peel Advanced Skin Care†
$110
Customized Back Facial Session†
60min
$77
Customized Facial Session†
60min
$65
Customized Facial Session†
90min
$98
Microderm Infusion†
$110
*Offer valid for first-time guests only. Session times include a total of 10 minutes of time for consultation and dressing, which occurs pre and post-service. Additional taxes and fees may apply. Prices subject to change. Rates and services may vary by franchised location and session. Not all Massage Envy locations offer all services. For a specific list of services available or additional information about joining as a member, check with the specific location or see MassageEnvy.com. Each location is independently owned and operated. All session times includes up to 10 minutes of consultation and dressing, which occurs pre and post service. See full pricing details.
  • Kaylyn R.
    10/27/20
    Rating 1.0
    1/5
    Im extremely upset with how Massage Envy has been handling client experience the past few months. Many times I have been called the day before to confirm my appointment only to be cancelled on the dayof because of therapistrelated reasons sick out of office etc. I understand people get sick and have reasons but cancelling 1hr before my appointment is unacceptable. When I have asked to reschedule with the same person I am offered very late or inconvenient times for most people ex. 9pm or a different therapist. I have also tried different therapists according to the recommendations of your staff on the contigency that they are the same level of pressure as my account requests. I have been let down by this as well.
  • Becky M.
    2/19/20
    Rating 4.5
    4.5/5
    Great specialized massage!
  • Jill A.
    2/19/20
    Rating 1.5
    1.5/5
    Time frame and front desk
  • Kelly G.
    2/13/20
    Rating 1.0
    1/5
    I have had problems at this location nearly every time I've been in. This time my provider hadn't come into work and they had to scramble to find someone to do my massage. So they were late starting and finishing and I did not get my entire 90 minutes (more like 80). Once both my massage therapist and facial technician canceled an hour before my appointment because they were both sick. ONE HOUR. BOTH of them. When I schedule a service, I typically have to take hours off work and being delayed in service or having it canceled at the last minute is extremely inconvenient and bad business. Had I canceled my appointment I would've been charged. There is no compensation for a person who takes time off of work and then has their appointment canceled with little to no advance notice.
  • Jim B.
    2/12/20
    Rating 5.0
    5/5
    Everything1
Total Body ServicesFacial Services

Your body works overtime. Let's fix that

The demands of daily life can be super taxing on your body. That’s why is pays to take care of it. With a little help from Massage Envy, we'll keep your body running smoothly. So you can run that half marathon or that full day of meetings.
Customized experiences
Personalize your sessions with services & products
Highly trained employees
Trained to meet industry-leading standards
Curated product lines
Complement your services and home care
Massage Envy Services
*Not all Massage Envy franchised locations offer stretch sessions and facials. Contact your nearest location to confirm service options.
Offers & Updates

Keep your body (and your wallet) feeling good

Get in-store BOGO & gift card offers now through December 31, 2020.
Buy a 60-minute session and get a second session FREE, or buy $80 in gift cards and get a promo card for $20 or buy $150 in gift cards and get a promo card for $50. In location only. Now through December 31, 2020.
This Massage Envy location is now open.
NOW RE-OPENED
We’re ready to help you re-start your wellness routine. You are welcome to schedule your next services anytime. And don’t worry, we got your back, extensive safety protocols are in place to help protect you and your service provider. We can’t wait to see you!
Benefits of Massage

Customer Reviews

  • Rating 1.0
    Im extremely upset with how Massage Envy has been handling client experience the past few months. Many times I have been called the day before to confirm my appointment only to be cancelled on the dayof because of therapistrelated reasons sick out of office etc. I understand people get sick and have reasons but cancelling 1hr before my appointment is unacceptable. When I have asked to reschedule with the same person I am offered very late or inconvenient times for most people ex. 9pm or a different therapist. I have also tried different therapists according to the recommendations of your staff on the contigency that they are the same level of pressure as my account requests. I have been let down by this as well.
  • Rating 4.5
    Great specialized massage!
  • Rating 1.5
    Time frame and front desk
  • Rating 1.0
    I have had problems at this location nearly every time I've been in. This time my provider hadn't come into work and they had to scramble to find someone to do my massage. So they were late starting and finishing and I did not get my entire 90 minutes (more like 80). Once both my massage therapist and facial technician canceled an hour before my appointment because they were both sick. ONE HOUR. BOTH of them. When I schedule a service, I typically have to take hours off work and being delayed in service or having it canceled at the last minute is extremely inconvenient and bad business. Had I canceled my appointment I would've been charged. There is no compensation for a person who takes time off of work and then has their appointment canceled with little to no advance notice.
  • Rating 5.0
    Everything1
Hours
Day of the WeekHours
Mon8:00 AM - 10:00 PM
Tue8:00 AM - 10:00 PM
Wed8:00 AM - 10:00 PM
Thu8:00 AM - 10:00 PM
Fri8:00 AM - 10:00 PM
Sat9:00 AM - 8:00 PM
Sun10:00 AM - 6:00 PM
Total Body Care
Minutes
Price
Massage Session†
60min
$65
Massage Session†
90min
$98
Rapid Tension Relief Session†
30min
$39
Total Body Stretch Session†
30min
$39
Total Body Stretch Session†
60min
$65
Facials
Minutes
Price
Acne Back Facial Session†
60min
$77
Acne Facial Series
6 Sessions
$349
Chemical Peel Advanced Skin Care†
$110
Customized Back Facial Session†
60min
$77
Customized Facial Session†
60min
$65
Customized Facial Session†
90min
$98
Microderm Infusion†
$110
*Offer valid for first-time guests only. Session times include a total of 10 minutes of time for consultation and dressing, which occurs pre and post-service. Additional taxes and fees may apply. Prices subject to change. Rates and services may vary by franchised location and session. Not all Massage Envy locations offer all services. For a specific list of services available or additional information about joining as a member, check with the specific location or see MassageEnvy.com. Each location is independently owned and operated. All session times includes up to 10 minutes of consultation and dressing, which occurs pre and post service. See full pricing details.
women at register
Massage Envy Careers

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Massage Envy franchised location teams work together to keep clients’ bodies working. Find a career that gives you everything you need to keep your career working for you.
Languages spoken
  • English

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