Massage Envy

Myers Park

NC BMBT Establishment #203

Customer Reviews

• Deroux T.

  Rating 5.0

  I enjoyed my first facial. My skin felt rejuvenated and I the experience was very relaxing.

  4/22/25
• Sean B.

  Rating 5.0

  Customer service and overall experience

  4/20/25
• Laura S.

  Rating 3.5

  Hard to make massage appointments; no online way to do this and sometimes staff don’t answer the phone or listens to voice mails and make call backs. Service provider (masseuse) is technically excellent but made me wait 15 minute past my appointment time with no mention of it. I felt it was rude. Front desk frequently quotes me the wrong number of massages left if it is more than one, when I ask them to check.

  4/5/25
• Vivian C.

  Rating 5.0

  Great massage, nice place. Therapist asked me how the massage was going. I said good. She asked what she could do to make it great. First time anyone asked that. From then on, it was great!

  3/20/25
• Allana B.

  Rating 3.5

  I had severe neck pain and tightness crops my shoulders and back. Angelo worked out all the tightness and showed me some new stretches. Loved it!

  3/20/25
• Shelley L.

  Rating 4.0

  I think massage envy provides a great value for the price. I enjoy all my services, and the flexibility to book at multiple locations around Charlotte is important to me.

  3/19/25
• Ron W.

  Rating 5.0

  Excellent therapists (Tomoka & Angelo); excellent staff at reception and great value.

  3/4/25
• Michele R.

  Rating 5.0

  Angelo was amazing! If you are in need of actual, skilled body work, Angelo is your guy. You can tell he is truly educated in the musculoskeletal system, and he identifies and works on problem spots with great expertise! 100% would return to this location specifically for Angelo.

  2/26/25
• Megan A.

  Rating 4.0

  Everyone was friendly and the place was clean. I was welcomed right away. She sat with me and helped me with my paperwork. Then I went straight back to the relaxing room.

  2/23/25
• Jackee N.

  Rating 3.0

  I arrived at my appointment ten minutes early, as suggested. My appointment was at 2:30 P.M. The servicer was eight to ten minutes late. It would have been nice to have him inform me that he was running late due to the last session if that had been the case. The servicer asked me to tell him the trouble areas I would want him to focus on and what pressure level I prefer. I had requested he concentrate the most on my lower back due to the pain I was experiencing, and he did not. I had requested he use medium pressure, and instead, he used firm pressure, and the massage was painful, especially on my neck. I felt my servicer did not care to provide his best service nor believed I deserved it. I left offended and unsatisfied.

  2/22/25