Massage Envy
Webster/Penfield
900 Holt Road
Bldg 1
Webster, NY 14580
US
4.4
Rating 4.4
1163 Total Reviews
Day of the WeekHours
Mon9:00 AM - 9:00 PM
Tue9:00 AM - 9:00 PM
Wed9:00 AM - 9:00 PM
Thu9:00 AM - 9:00 PM
Fri9:00 AM - 9:00 PM
Sat9:00 AM - 9:00 PM
Sun9:00 AM - 6:00 PM
Total Body Care
Minutes
Price
Massage Session
60min
$125
Massage Session
90min
$188
Rapid Tension Relief Session
30min
$63
Total Body Stretch Session
30min
$63
Total Body Stretch Session
60min
$125
Facials
Minutes
Price
Chemical Peel Advanced Skin Care
$190
Customized Back Facial Session
60min
$137
Customized Facial Session
60min
$125
Customized Facial Session
90min
$188
Microderm Infusion
$190
Please call franchised location to inquire if introductory pricing is available. Introductory pricing not offered at all locations. Please call for more details including whether introductory pricing is available to you. Additional taxes and fees may apply. Prices subject to change. Rates and services may vary by franchised location and session. Not all Massage Envy locations offer all services. Each location is independently owned and operated. All session times includes up to 10 minutes of consultation and dressing, which occurs pre and post service.
  • Maria S.
    9/25/23
    Rating 1.0
    1/5
    Front desk- I booked a 90 minute massage and only had 60 min credit. Instead of alerting me so I could amend the appointment/ I was charged the additional 30 min without knowledge at checkout. When I phoned to inquire / I spoke to Vanessa. She mentioned that it’s not the staffs job to keep track of how many paid visits a customer has. I was trying to explain that a customer should be alerted if an additional charge is going to be made to their account. ME should allow customers a way to view their accounts.
  • Skyler H.
    9/14/23
    Rating 1.0
    1/5
    The massage therapist and all of his inappropriate chatter. He started my massage by telling me what color his “*****” was that day. Throughout the massage there were multiple inappropriate comments about his personal life. One of which was that he has a stage in his house for entertaining and wants to go down to the mirage (a strip joint) and ask some of the girls if they want to dance at his house. The entire massage was full of comments and stories that were this inappropriate and uncomfortable. I couldn’t have walked out faster from this experience.
  • Mark H.
    9/13/23
    Rating 5.0
    5/5
    It help the aches and pain of everyday task
  • Jenn C.
    9/9/23
    Rating 1.0
    1/5
    It’s just too expensive for a massage. The massage itself is great, the pressure is good, the atmosphere is good but all of the therapists just talk non stop. It’s just not relaxing for me and although I’m am extrovert and enjoy talking, I just don’t want to during a massage that costs me 150.00. I don’t think I will be back. I have tried all 3 massage therapists hoping for one that is less of the conversationalist but they’re all equally talkative.
  • Michelle C.
    9/8/23
    Rating 4.0
    4/5
    When entering and exiting, the staff is too fast to ask if we need appointments. It would be great if they can be slower and more calming to create a spa type atmosphere, vs. a clerical one.
Total Body ServicesFacial Services

Your body works overtime. Let's fix that

The demands of daily life can be super taxing on your body. That’s why is pays to take care of it. With a little help from Massage Envy, we'll keep your body running smoothly. So you can run that half marathon or that full day of meetings.
Customized experiences
Personalize your sessions with services & products
Highly trained employees
Trained to meet industry-leading standards
Curated product lines
Complement your services and home care
Massage Envy Services
Not all Massage Envy franchised locations offer facials. Contact your nearest location to confirm service options.
Offers & Updates

Keep your body (and your wallet) feeling good

Massage Envy gift card with holiday village in the background.
Offer available only in-location through December 31, 2023. Offer not available online. Promotional card must be used between January 2, 2024 and April 1, 2024. Promotional card may NOT be used for monthly payments under Membership/Wellness Agreements, gratuities, or to purchase gift cards. OTHER TERMS AND CONDITIONS APPLY TO PROMOTIONAL CARDS AND THIS OFFER. See https://www.massageenvy.com/holiday.
This advanced brightening and oxygenating treatment detoxifies the skin while infusing it with antioxidants. The result is a radiant, healthy-looking glow. Call to book yours today! (Cannot be booked online.) https://www.massageenvy.com/facials/advanced-skin-care/oxygenating-treatment
Benefits of Massage

Customer Reviews

  • Rating 1.0
    Front desk- I booked a 90 minute massage and only had 60 min credit. Instead of alerting me so I could amend the appointment/ I was charged the additional 30 min without knowledge at checkout. When I phoned to inquire / I spoke to Vanessa. She mentioned that it’s not the staffs job to keep track of how many paid visits a customer has. I was trying to explain that a customer should be alerted if an additional charge is going to be made to their account. ME should allow customers a way to view their accounts.
  • Rating 1.0
    The massage therapist and all of his inappropriate chatter. He started my massage by telling me what color his “*****” was that day. Throughout the massage there were multiple inappropriate comments about his personal life. One of which was that he has a stage in his house for entertaining and wants to go down to the mirage (a strip joint) and ask some of the girls if they want to dance at his house. The entire massage was full of comments and stories that were this inappropriate and uncomfortable. I couldn’t have walked out faster from this experience.
  • Rating 5.0
    It help the aches and pain of everyday task
  • Rating 1.0
    It’s just too expensive for a massage. The massage itself is great, the pressure is good, the atmosphere is good but all of the therapists just talk non stop. It’s just not relaxing for me and although I’m am extrovert and enjoy talking, I just don’t want to during a massage that costs me 150.00. I don’t think I will be back. I have tried all 3 massage therapists hoping for one that is less of the conversationalist but they’re all equally talkative.
  • Rating 4.0
    When entering and exiting, the staff is too fast to ask if we need appointments. It would be great if they can be slower and more calming to create a spa type atmosphere, vs. a clerical one.
Hours
Day of the WeekHours
Mon9:00 AM - 9:00 PM
Tue9:00 AM - 9:00 PM
Wed9:00 AM - 9:00 PM
Thu9:00 AM - 9:00 PM
Fri9:00 AM - 9:00 PM
Sat9:00 AM - 9:00 PM
Sun9:00 AM - 6:00 PM
Total Body Care
Minutes
Price
Massage Session
60min
$125
Massage Session
90min
$188
Rapid Tension Relief Session
30min
$63
Total Body Stretch Session
30min
$63
Total Body Stretch Session
60min
$125
Facials
Minutes
Price
Chemical Peel Advanced Skin Care
$190
Customized Back Facial Session
60min
$137
Customized Facial Session
60min
$125
Customized Facial Session
90min
$188
Microderm Infusion
$190
Please call franchised location to inquire if introductory pricing is available. Introductory pricing not offered at all locations. Please call for more details including whether introductory pricing is available to you. Additional taxes and fees may apply. Prices subject to change. Rates and services may vary by franchised location and session. Not all Massage Envy locations offer all services. Each location is independently owned and operated. All session times includes up to 10 minutes of consultation and dressing, which occurs pre and post service.
women at register
Webster/Penfield IS HIRING!

Come grow your career at the best place to work, hands down

If you enjoy knowing that you’re making a difference in people’s lives every day, Webster/Penfield would love to talk to you! Join a supportive community that cares for you as much as you care for your clients.
All Massage Envy locations are independently owned and operated franchises. At each Massage Envy location, the franchisee is the sole employer for all positions and is not acting as an agent for the franchisor.
Towns served
Webster, Ontario, Williamson, Penfield, Irondequoit, Rochester, Fairport, East Rochester, Macedon, Sodus, Walworth
Languages spoken
  • English

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