Massage Envy
Pittsford/Brighton
3400 Monroe Avenue
Rochester, NY 14618
US
4.5
Rating 4.5
1937 Total Reviews
Day of the WeekHours
Mon9:00 AM - 8:00 PM
Tue9:00 AM - 8:00 PM
Wed9:00 AM - 8:00 PM
Thu9:00 AM - 8:00 PM
Fri9:00 AM - 8:00 PM
Sat9:00 AM - 6:00 PM
Sun9:00 AM - 6:00 PM
Total Body Care
Minutes
Price
Massage Session
60-min
$125
Massage Session
90-min
$188
Total Body Stretch Session
60-min
$125
Total Body Stretch Session
30-min
$63
Rapid Tension Relief Session
30-min
$63
Facials
Minutes
Price
Customized Facial
60-min
$125
Customized Facial
90-min
$188
Customized Back Facial
60-min
$137
Microderm Infusion
60-min
$190
Chemical Peel
60-min
$190
Nourishing Light Treatment
60-min
$190
Oxygenating Treatment
60-min
$190
Please call franchised location to inquire if introductory pricing is available. Introductory pricing not offered at all locations. Please call for more details including whether introductory pricing is available to you. Additional taxes and fees may apply. Prices subject to change. Rates and services may vary by franchised location and session. Not all Massage Envy locations offer all services. Each location is independently owned and operated. All session times includes up to 10 minutes of consultation and dressing, which occurs pre and post service.
  • TEREZA W.
    11/23/24
    Rating 1.0
    1/5
    Therapist walked in 1 min before my appt, it was not the full 80 mins There was no ambience in the room: the table wasn't warmed yet, the seat chair was old and peeling, no music so I could hear literally everything outside of the room. Massage was good enough but not worth $188.
  • Michelle C.
    11/18/24
    Rating 3.0
    3/5
    I go to Massage Envy in Pittsford and I would recommend Robert to any and every person as he is magical and is what personal care and getting massages is all about. It's unfortunate that my experience with Massage Envy itself has been more than frustrating. I would see Rober once a week for the last 6 years every Friday at 7:30. Last year they started closing at 8pm, which forced my appt to 6:30. Sometime during this transition my standing appt got screwed up and I ended up going several weeks not being able to get in due to someone's error. Then this spring I was told that in August they'd be closing at 6 on Fridays, so we opted to change my appt to 6:30 on Wednesday as the new standing appt. In September I went on a vacation and when I came back found out that Robert was out for surgery. Last week I was called to say that my appt on Friday couldn't happen due to closing early, which u already knew about, and informed the person that I have a standing appt every Wed and was looking forward to it since Robert was back to work. They informed me I have no Wed appts, and was extremely frustrated that this has somehow happened again that and that someone screwed up. I asked to have Sarah, the manager call me to figure out what happened and to right this situation and it's been 10 days with no calls. I got in to see Robert last Monday and explained everything to the girl at the desk and said to please have a manager call me. It's a week later and no one has contacted me. I don't know what the operating standards are for Massage Envy, but I find what happened annoying but the lack of communication and functions at Massage Envy is appalling.
  • Mimi L.
    11/16/24
    Rating 5.0
    5/5
    It is a luxury, but one that I'd recommend to anyone that would ask. My provider took the tension right out of my neck. Wonderful. I have had a recent illness and am feeling more and more like myself. One more step toward me.
  • Rich R.
    11/11/24
    Rating 5.0
    5/5
    Great massage with Jim
  • Pam W.
    11/9/24
    Rating 5.0
    5/5
    I always look forward to my visits and get a great massage and facial.
Total Body ServicesFacial Services

Your body works overtime. Let's fix that

The demands of daily life can be super taxing on your body. That’s why is pays to take care of it. With a little help from Massage Envy, we'll keep your body running smoothly. So you can run that half marathon or that full day of meetings.
Customized experiences
Personalize your sessions with services & products
Highly trained employees
Trained to meet industry-leading standards
Curated product lines
Complement your services and home care
Massage Envy Services
Not all Massage Envy franchised locations offer facials. Contact your nearest location to confirm service options.
Offers & Updates

Keep your body (and your wallet) feeling good

Free $20 Promo Card when you purchase $100 in gift cards.
Offer available only in-location through December 31, 2024. Promotional card must be used between January 2, 2025 and April 1, 2025. Promotional card may NOT be used for monthly payments under Membership/Wellness Agreements, gratuities, or to purchase gift cards. OTHER TERMS AND CONDITIONS APPLY TO PROMOTIONAL CARDS AND THIS OFFER. See MassageEnvy.com/Holiday for offer details.
This advanced brightening and oxygenating treatment detoxifies the skin while infusing it with antioxidants. The result is a radiant, healthy-looking glow. Call to book yours today! (Cannot be booked online.) https://www.massageenvy.com/facials/advanced-skin-care/oxygenating-treatment
Benefits of Massage
MASSAGE ENVY MEMBERSHIP

Customer Reviews

  • Rating 1.0
    Therapist walked in 1 min before my appt, it was not the full 80 mins There was no ambience in the room: the table wasn't warmed yet, the seat chair was old and peeling, no music so I could hear literally everything outside of the room. Massage was good enough but not worth $188.
  • Rating 3.0
    I go to Massage Envy in Pittsford and I would recommend Robert to any and every person as he is magical and is what personal care and getting massages is all about. It's unfortunate that my experience with Massage Envy itself has been more than frustrating. I would see Rober once a week for the last 6 years every Friday at 7:30. Last year they started closing at 8pm, which forced my appt to 6:30. Sometime during this transition my standing appt got screwed up and I ended up going several weeks not being able to get in due to someone's error. Then this spring I was told that in August they'd be closing at 6 on Fridays, so we opted to change my appt to 6:30 on Wednesday as the new standing appt. In September I went on a vacation and when I came back found out that Robert was out for surgery. Last week I was called to say that my appt on Friday couldn't happen due to closing early, which u already knew about, and informed the person that I have a standing appt every Wed and was looking forward to it since Robert was back to work. They informed me I have no Wed appts, and was extremely frustrated that this has somehow happened again that and that someone screwed up. I asked to have Sarah, the manager call me to figure out what happened and to right this situation and it's been 10 days with no calls. I got in to see Robert last Monday and explained everything to the girl at the desk and said to please have a manager call me. It's a week later and no one has contacted me. I don't know what the operating standards are for Massage Envy, but I find what happened annoying but the lack of communication and functions at Massage Envy is appalling.
  • Rating 5.0
    It is a luxury, but one that I'd recommend to anyone that would ask. My provider took the tension right out of my neck. Wonderful. I have had a recent illness and am feeling more and more like myself. One more step toward me.
  • Rating 5.0
    Great massage with Jim
  • Rating 5.0
    I always look forward to my visits and get a great massage and facial.
Hours
Day of the WeekHours
Mon9:00 AM - 8:00 PM
Tue9:00 AM - 8:00 PM
Wed9:00 AM - 8:00 PM
Thu9:00 AM - 8:00 PM
Fri9:00 AM - 8:00 PM
Sat9:00 AM - 6:00 PM
Sun9:00 AM - 6:00 PM
Total Body Care
Minutes
Price
Massage Session
60-min
$125
Massage Session
90-min
$188
Total Body Stretch Session
60-min
$125
Total Body Stretch Session
30-min
$63
Rapid Tension Relief Session
30-min
$63
Facials
Minutes
Price
Customized Facial
60-min
$125
Customized Facial
90-min
$188
Customized Back Facial
60-min
$137
Microderm Infusion
60-min
$190
Chemical Peel
60-min
$190
Nourishing Light Treatment
60-min
$190
Oxygenating Treatment
60-min
$190
Please call franchised location to inquire if introductory pricing is available. Introductory pricing not offered at all locations. Please call for more details including whether introductory pricing is available to you. Additional taxes and fees may apply. Prices subject to change. Rates and services may vary by franchised location and session. Not all Massage Envy locations offer all services. Each location is independently owned and operated. All session times includes up to 10 minutes of consultation and dressing, which occurs pre and post service.
women at register
Pittsford/Brighton IS HIRING!

Come grow your career at the best place to work, hands down

If you enjoy knowing that you’re making a difference in people’s lives every day, Pittsford/Brighton would love to talk to you! Join a supportive community that cares for you as much as you care for your clients.
All Massage Envy locations are independently owned and operated franchises. At each Massage Envy location, the franchisee is the sole employer for all positions and is not acting as an agent for the franchisor.
Towns served
Brighton, Pittsford, Penfield, Rochester, Henrietta, Rush, Irondequoit, Fairport, Perinton, Mendon, Honeoye Falls, East Rochester, Macedon, Walworth, Scottsville
Languages spoken
  • English

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