Okay this rating is specifically for the Jersey City Store. I’ve been to two studios in Florida and they were amazing. This experience was absolutely horrible. I had a really terrible experience on Tuesday. I had to listen to the reception lecture/ reprimand the”massage therapist” over the phone because he was 20 minutes late for my schedule appointment. Which he had the audacity to complain that I booked the night before DURING THE MASSAGE. Which he actually talked the ENTIRE time, topics of conversation that were not relaxing, very political ( non-binary bashing), conversations. I tried to subtly change the conversation multiple times, even suggested silence, but Chandler was was riled up about the disrespect he felt he was shown by being late, and basically started to transfer that energy onto me during the massage. I’m in a very vulnerable state, naked under a sheet… and I don’t want to start a confrontation even though all I wanted to say was we are done. Worst experience.