I tried to book this appointment a few times before I could book this couples massage. I usually request a female masseuse but was told that since it was a couples massage, there is a male and female masseuse and that is all. The person who I spoke with also tried to get my credit card info over the phone even when I told them I was using a gift certificate. I found this to be odd and refused to give this info out. My in laws gifted us this massage and it was not relaxing at all. Once we got there, there were not two seats near each other. Then we were led to an adjoining room by a large older lady and a man who looked like he was a tattooed rapper. Not who I was expecting to be giving a massage. Prior to the massage, we were asked to select areas to focus on. I said "back and shoulders." I went into the massage with no pain at all and just hoping for a relaxing afternoon with my husband. I left feeling sore and legitimately bruised. I had a very odd facial massage and a scalp massage which I didn't request. I've had massages from many places before and have never had someone wash their hands with anti bacterial soap and then stab my face with two fingers. Not at all relaxing. After we left, my face was bruised from this "facial" massage. This entire experience was a pass.