I have had a mixed bag experience at ME. Grace is excellent, Stephanie is great as well as a couple others that unfortunately I don't recall their names. However, my most recent experience was far from anything a spa experience embodies. Daniel seemed angry. I was a few minutes late but the last time I checked it was my massage and I paid for it. Her tone was anything but relaxing. When she "greeted" me at the door I knew right away she was not going to offer or provide a calm experience. I had requested a weighted blanket and did not get one. Was not asked what my preference was to start, face up or down, but was told how she would start and was given 30 seconds to get undressed and onto the table. And lastly, my favorite, I was not escorted to the door to leave. I'm a big girl. Been there before... know my way out but that final touch is really nice. I left her a decent tip as I was feeling generous however she didn't earn it. I do expect a phone call from someone regarding this experience.