Massage Envy

Quincy Avenue

Customer Reviews

• Diane D.

  Rating 5.0

  My massage therapist Edison is why I go once per month for a massage and have been going to Edison for years. He is so professional and helps me so much with aches and pains due to stress. I book my appointments months in advance with Edison.

  4/23/25
• Winner M.

  Rating 1.0

  I was their royalty member since the Quincy store opened join theem er with$75.00 monthly fee withy credit card from Bank of America. Since there was a credit fault and my credit card put the monthly charge on hold. When I showed up for appointment. They wante to rejoin the membership with higher monthly fee. I don't think it fair for any royalty member. Since I have over 30 hours accumulate on my membership account but after I used 2 hours. I asked the front desk and she told me I still have 29 hours pls the following month accurate hours that I should have 30 hours when I asked them how many hours I have. First the front desk told me only 1/2 left. I told him is impossible. I requested talk to the manager, the manager said that I have 25 hours left. I did not use 5 hours massage within one month. I am not happy their administration service how they treat a member.

  4/8/25
• Joe C.

  Rating 5.0

  Great massage covenant location for me and able to a time that works for me. The staff at my location is friendly and helpful.

  4/6/25
• Melissa W.

  Rating 4.5

  The staff are wonderful. Quick to check you in and out, set up appointments, and recommend add on when asked, no pressure Edison, my therapist, knows me and what/how I like my massage.

  3/18/25
• Diane D.

  Rating 5.0

  I had my massage with Edison. I make my appointments with Edison months in advance because I want to make sure that he is available. I have been going to Edison for my massages for years and he is such a gentleman and very pleasant and makes me feel relaxed and helps ease any pain I have in my body.

  3/18/25
• Gianna C.

  Rating 3.0

  I had a great massage, although the masseuse’s phone kept going off which was a bit distracting. At the end of the service, she said her daughter found out her fish died.

  3/10/25
• Mark G.

  Rating 3.0

  I wanted to share my experience regarding my recent 1 hour massage, as I believe it's important for feedback to be constructive. I had been looking forward to a madesge, but unfortunately, the session was only 45 minutes. When I mentioned this to the therapist, I felt that my concern wasn't fully addressed, as they asked if I enjoyed the massage instead. I truly appreciate their effort, but I was hoping for a more direct response to my concern. While the massage had some enjoyable moments, My back and glutes received extensive focus, but other parts of my body didn't receive the same level of care. I found it challenging to communicate this in the moment, and I wish I had been able to express it more clearly. Thank you for taking the time to consider my feedback.

  2/22/25
• Diane D.

  Rating 5.0

  My massage therapist Edison is the most professional, experienced and most knowledgeable massage therapist. I have been going to him for years and would not go to anyone else. He has helped me with pain in my body and also helped me with chronic headache pain.

  2/20/25
• Gabrielle G.

  Rating 1.0

  masseuse was distracted. many times using only one hand and barely massaging. i think he was on his phone. had to ask him to massage the spots i originally asked for. then he was a bit more attentive. i was in the waiting room for 10 minutes. then took another 10-15 in the room waiting. definitely was not an hour massage.

  2/8/25
• Terri S.

  Rating 2.0

  The facility wasn’t that clean. There were used water cups sitting in the waiting room, i had to wait a good 10 minutes in the waiting room before I was taking them back from my massage

  2/7/25