Massage Envy South Portland

The atmosphere is always nice. I was in a room that connected to another room with doors this time and I could hear the conversation in the other room. That doesn't make it very relaxing.

Relaxing and met my needs by asking what I was looking for or problem areas.

Clean, professional environment. Well trained knowledgable staff that do an excellent job of helping you either ease your pain or in giving you a relaxing treatment if that is what you need.

The therapist seemed very new and was unfamiliar with the body and musculoskeletal system. I would hope that massage envy would train their therapists better before giving them patients to work on. I would cancel my membership if that was the usual level of knowledge and skill

feeling great after it!

Every location that I have visited has been consistently clean, well organized with excellent staff both at the front desk and the therapists. I am impressed with the quality of service I receive.

I seek out Marci for appointments since she is able to read my body and works intuitively to meet my body's needs.

I always enjoy my messages. I have never been disappointed.

I have been a member for years and this is the first time I have ever had a TERRIBLE massage. I am not sure if the therapist was new but he didn't notice I was in pain, didn't notice that my entire body was incredibly tense because it was not relaxing. I was very clear with the person I booked my massage with and with the therapist about wanting to relax and maybe workout a few kinks in my muscle but my overall goal was to just relax and enjoy a full body massage. My therapist did not use enough lotion, he didn't warm up my muscles before applying finger kneading, and I couldn't wait for the two hours to be over. On top of it, he told me at that there was 10 minutes still left and was there anywhere he didn't cover that I would like him to. I have never had a therapist tell me that they had 10 minutes left and how can we fill that time. I actually told him to finish early. Today, my skin hurts. I feel like my entire back is bruised or suffering from a sunburn because he pinched my skin on my back during the massage in an up and down pattern. I tried to advocate for lighter pressure and didn't feel comfortable to speak up about how much pain I was in because of the setting. I am not wearing clothes and alone with a man in a room. I really hope that this is addressed, I can't even imagine another person having to endure what I did.

Shawn listened to my concerns and walked me through each part of the facial. The environment was relaxing and the staff at the front desk pleaseant and helpful. All staff were kind and courteous.