Massage Envy

Newport - KY

Customer Reviews

• David A.

  Rating 5.0

  The clinician took time to listen to my pain and provide therapy that significantly reduced my hip pain. Each therapy I have gotten has been positive.

  5/25/25
• Phillip P.

  Rating 4.5

  Ava was very professional,courteous and polite! She provided an excellent service.

  5/24/25
• Patricia R.

  Rating 5.0

  The front desk called me 30 minutes before my confirmed appointment time (verified twice by text) telling me I was late and was going to be charged. We were able to solve it but I don't know how it happened. Also, while the massage was fine it certainly wasn't a level 4 massage as requested. 3 possibly. I am trying another therapist there as I would really like to join and find someone who is a good fit. However I don't want to join before finding a therapist worth the investment. I've already booked to try again so no recapture effort needed. However I did give permission in the next page to reach out to me solely if you want more information.

  5/24/25
• Reggie S.

  Rating 5.0

  Ashley did an amazing facial She is one of the best!!!! I have been going to her the last 4 years and she never disappoints, people always comment how great my skin looks, and I tell them they need to do a monthly facial it really works and ask for Ashley. The next day I went to get a massage with Megan, WOW, she really worked the tension out of my body. I don't normally ask for her, it was a last minute appointment and it was great to know how good she is. Always greeted with kindness and respect with the ladies at the front desk. You walk in and they know who you are. Massage Envy has always been my place to go.

  5/21/25
• Rebecca A.

  Rating 3.5

  Though I have had young woman complete facials in the past, it was wonderful to have a more mature woman like Colleen complete this facial. She automatically made me feel much more at ease and her years of experience definitely made a difference. If I can make financial arrangements to become a member, I will never go to anyone else but Colleen. She is amazing!

  5/20/25
• Nikki M.

  Rating 5.0

  Acela is amazing. My friend crystal is starting a membership soon

  5/4/25
• Ron V.

  Rating 5.0

  I had a great massage from Rachel and took care of all my concerns

  5/2/25
• Pam G.

  Rating 5.0

  Ashley is wonderful! She always makes my day!

  4/28/25
• Vickie R.

  Rating 5.0

  James is excellent

  4/26/25
• Kathleen R.

  Rating 4.5

  Gray at the front desk very friendly and welcoming, showed me around and answered my questions. Monique gave a great massage. She listened to my needs and provided a relaxing, rejuvenating massage!

  4/24/25