Massage Envy
Keystone At The Crossing
8555 N River Road
Ste 140
Indianapolis, IN 46240
US
4.4
Rating 4.4
1412 Total Reviews
Day of the WeekHours
Mon8:00 AM - 9:00 PM
Tue8:00 AM - 9:00 PM
Wed8:00 AM - 9:00 PM
Thu8:00 AM - 9:00 PM
Fri8:00 AM - 9:00 PM
Sat8:00 AM - 7:00 PM
Sun10:00 AM - 6:00 PM
Total Body Care
Minutes
Price
Total Body Stretch Session
60min
$125
Total Body Stretch Session
30min
$63
Rapid Tension Relief Session
30min
$63
Massage Session
90min
$188
Massage Session
60min
$125
Facials
Minutes
Price
Microderm Infusion
$190
Chemical Exfoliation Advanced Skin Care Treatment
$190
Customized Back Facial Session
60min
$137
Customized Facial Session
90min
$188
Customized Facial Session
60min
$125
Please call franchised location to inquire if introductory pricing is available. Introductory pricing not offered at all locations. Please call for more details including whether introductory pricing is available to you. Additional taxes and fees may apply. Prices subject to change. Rates and services may vary by franchised location and session. Not all Massage Envy locations offer all services. Each location is independently owned and operated. All session times includes up to 10 minutes of consultation and dressing, which occurs pre and post service.
  • Anthony S.
    6/22/24
    Rating 1.5
    1.5/5
    I've built up a large number of membership credits but was told I can no longer use them for cupping and other add-ons. Extremely disappointed that I am not allowed to use the money I have already paid to you. Would strongly urge you to reconsider this policy.
  • Chennen J.
    6/21/24
    Rating 1.0
    1/5
    I have 2 credits due to the billing issue on my significant others account (Stephen Smith 317-499-0237) and this is the second time this issue has happened. He has 23 credits to use in 60 days and they allowed him to give me 2. We have been going to other massage places on a regular basis and paying and ME has been billing his HSA account. He feels and has always felt that ME is too commercial and it’s a business not a personal experience. So because we have had this issue twice I would NEVER recommend
  • Kenny S.
    6/20/24
    Rating 4.0
    4/5
    Facial
  • Mark D.
    6/17/24
    Rating 4.5
    4.5/5
    David was Awesome. Look forward to seeing him in the near future.
  • Jessica L.
    6/15/24
    Rating 1.5
    1.5/5
    I was greeted by a massage therapist and got settled into my treatment room. The therapist was a few minutes into the massage when there was a knock at the door. The therapist opened the door to the hallway without first covering me and proceeded to speak to another therapist who was standing outside the door. So as the door is wide open and the two of them are talking I’m laying half naked face down on the table. It turned out that there had been a mix up between two therapists and clients so the therapists switched and Asia apologized and was professional about the mix up. However I was surprised when my treatment ended five minutes early even though my time had already been eaten into by an error on your part. After my treatment I then went to check out and was aggressively pitched to for buying a membership. I was forced to explain several times that I was not interested after listening to the front desk staff member’s entire pitch. I was asked to give a reasoning for the fact that I wasn’t interested and after that was treated with an entirely different level of customer service with short unhelpful answers to other questions I asked. There was also no apology provided by any front desk staff for the mixup that had happened which I found disappointing.
Total Body ServicesFacial Services

Your body works overtime. Let's fix that

The demands of daily life can be super taxing on your body. That’s why is pays to take care of it. With a little help from Massage Envy, we'll keep your body running smoothly. So you can run that half marathon or that full day of meetings.
Customized experiences
Personalize your sessions with services & products
Highly trained employees
Trained to meet industry-leading standards
Curated product lines
Complement your services and home care
Massage Envy Services
Not all Massage Envy franchised locations offer facials. Contact your nearest location to confirm service options.
Offers & Updates

Keep your body (and your wallet) feeling good

This advanced brightening and oxygenating treatment detoxifies the skin while infusing it with antioxidants. The result is a radiant, healthy-looking glow. Call to book yours today! (Cannot be booked online.) https://www.massageenvy.com/facials/advanced-skin-care/oxygenating-treatment
Benefits of Massage
MASSAGE ENVY MEMBERSHIP

Customer Reviews

  • Rating 1.5
    I've built up a large number of membership credits but was told I can no longer use them for cupping and other add-ons. Extremely disappointed that I am not allowed to use the money I have already paid to you. Would strongly urge you to reconsider this policy.
  • Rating 1.0
    I have 2 credits due to the billing issue on my significant others account (Stephen Smith 317-499-0237) and this is the second time this issue has happened. He has 23 credits to use in 60 days and they allowed him to give me 2. We have been going to other massage places on a regular basis and paying and ME has been billing his HSA account. He feels and has always felt that ME is too commercial and it’s a business not a personal experience. So because we have had this issue twice I would NEVER recommend
  • Rating 4.0
    Facial
  • Rating 4.5
    David was Awesome. Look forward to seeing him in the near future.
  • Rating 1.5
    I was greeted by a massage therapist and got settled into my treatment room. The therapist was a few minutes into the massage when there was a knock at the door. The therapist opened the door to the hallway without first covering me and proceeded to speak to another therapist who was standing outside the door. So as the door is wide open and the two of them are talking I’m laying half naked face down on the table. It turned out that there had been a mix up between two therapists and clients so the therapists switched and Asia apologized and was professional about the mix up. However I was surprised when my treatment ended five minutes early even though my time had already been eaten into by an error on your part. After my treatment I then went to check out and was aggressively pitched to for buying a membership. I was forced to explain several times that I was not interested after listening to the front desk staff member’s entire pitch. I was asked to give a reasoning for the fact that I wasn’t interested and after that was treated with an entirely different level of customer service with short unhelpful answers to other questions I asked. There was also no apology provided by any front desk staff for the mixup that had happened which I found disappointing.
Hours
Day of the WeekHours
Mon8:00 AM - 9:00 PM
Tue8:00 AM - 9:00 PM
Wed8:00 AM - 9:00 PM
Thu8:00 AM - 9:00 PM
Fri8:00 AM - 9:00 PM
Sat8:00 AM - 7:00 PM
Sun10:00 AM - 6:00 PM
Total Body Care
Minutes
Price
Total Body Stretch Session
60min
$125
Total Body Stretch Session
30min
$63
Rapid Tension Relief Session
30min
$63
Massage Session
90min
$188
Massage Session
60min
$125
Facials
Minutes
Price
Microderm Infusion
$190
Chemical Exfoliation Advanced Skin Care Treatment
$190
Customized Back Facial Session
60min
$137
Customized Facial Session
90min
$188
Customized Facial Session
60min
$125
Please call franchised location to inquire if introductory pricing is available. Introductory pricing not offered at all locations. Please call for more details including whether introductory pricing is available to you. Additional taxes and fees may apply. Prices subject to change. Rates and services may vary by franchised location and session. Not all Massage Envy locations offer all services. Each location is independently owned and operated. All session times includes up to 10 minutes of consultation and dressing, which occurs pre and post service.
women at register
Keystone At The Crossing IS HIRING!

Come grow your career at the best place to work, hands down

If you enjoy knowing that you’re making a difference in people’s lives every day, Keystone At The Crossing would love to talk to you! Join a supportive community that cares for you as much as you care for your clients.
All Massage Envy locations are independently owned and operated franchises. At each Massage Envy location, the franchisee is the sole employer for all positions and is not acting as an agent for the franchisor.
Towns served
Carmel, Fishers, Westfield, Indianapolis, Noblesville, Broad Ripple, Lawrence, Greenfield
Languages spoken
  • English

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