Massage Envy

Naperville North

Customer Reviews

• Linda Z.

  Rating 4.0

  It’s somtimes hard to book an appointment unless you do it way in advance but the massage is excellent.

  9/17/24
• Bob W.

  Rating 5.0

  Friendly staff and excellent service. Mariah provides a great massage every time,

  9/4/24
• Niraj L.

  Rating 1.0

  I was provided 10 mins less revive then I paid for. The quality of the massage was so bad I thought I was dreaming. I started getting punched at some point. The therapist did not know what “stretch” mesnt

  8/25/24
• Janet S.

  Rating 5.0

  I like massage envy locations as they are close to my home. Only thing is I didn't feel therapist did enough massage on my spine. I usually only get massages for my spine/neck/shoulders. He spent more time on left shoulder/upper arm. When he asked if I wanted anything done on the front side I said sure. Thought he was going to do my pectorals, mostly massaged towards each armpit. Guess I know to stick with the therapist I saw last time at Shorewood location Jeff. If I really need to might have to go back to soderworld wellness in Willowbrook which is about 40 minutes from my home. Stephanie there always knew what I came in for Everytime I came. Only bad thing there is I used to get 30 minute massages for $70 or 69 minutes is $100.

  8/16/24
• Nancy S.

  Rating 5.0

  Staff is very pleasant and helpful! Manager Anita has worked with me on an issue and was great! I'm always greeted when I arrive by friendly faces! Karla and Sophia are amazing. Both have greatly helped me work through some painful areas. I have been to other locations and this one is by far the best due to the staff!!!

  8/7/24
• Becky R.

  Rating 5.0

  Excellent customer satisfaction. Will go out of their way to please customer. Great facial.

  8/6/24
• Sofia M.

  Rating 4.5

  Karla is the best. She listens to you and works on those problem areas

  8/2/24
• Roger B.

  Rating 5.0

  All of my experiences at this location have been just what Ive needed for back pain as well as just simple relaxation ( which was my current need ). I have in fact recommended Massage Envy to associates at work

  7/29/24
• Tuhin G.

  Rating 4.5

  Been visiting for many years now. It’s tough to get an appointment but other than that the people working there are friendly and courteous. The therapists are mostly great, knowledgeable and attentive to your needs. Currently our family is getting the massage therapies from Sophia who is great. She understands each one of our problems tends to them with attention and care including our child.

  7/23/24
• Kristen S.

  Rating 5.0

  So far I’ve had the greatest experience with the masseuses at both Naperville locations. This is my only experience with a massage service as I had a fear of people touching me as a result from trauma in my childhood but both men have been completely professional and I have made it a part of my self-care to continue with regular massages.

  7/17/24