Massage Envy
Chicago West Loop

808 W Monroe Street
Chicago, IL 60607
US
4.3
Rating 4.3
504 Total Reviews
Day of the WeekHours
Mon10:00 AM - 8:00 PM
Tue10:00 AM - 8:00 PM
Wed10:00 AM - 8:00 PM
Thu10:00 AM - 8:00 PM
Fri10:00 AM - 8:00 PM
Sat9:00 AM - 7:00 PM
Sun9:00 AM - 7:00 PM
Total Body Care
Minutes
Price
Massage Session†
60min
$70
Massage Session†
90min
$105
Rapid Tension Relief Session†
30min
$41
Total Body Stretch Session†
30min
$41
Total Body Stretch Session†
60min
$70
Facials
Minutes
Price
Acne Back Facial Session†
60min
$82
Acne Facial Series
6 Sessions
$349
Chemical Exfoliation Advanced Skin Care Treatment†
$120
Customized Back Facial Session†
60min
$82
Customized Facial Session†
60min
$70
Customized Facial Session†
90min
$105
Microderm Infusion†
$120
*Offer valid for first-time guests only. Session times include a total of 10 minutes of time for consultation and dressing, which occurs pre and post-service. Additional taxes and fees may apply. Prices subject to change. Rates and services may vary by franchised location and session. Not all Massage Envy locations offer all services. For a specific list of services available or additional information about joining as a member, check with the specific location or see MassageEnvy.com. Each location is independently owned and operated. All session times includes up to 10 minutes of consultation and dressing, which occurs pre and post service. See full pricing details.
  • Carrie C.
    2/18/20
    Rating 1.0
    1/5
    Just to be clear, I would recommend ME to others, but NOT the West Loop Chicago location. My fiance and I both have memberships and schedule our massages at the same time. We have a history of one of our sessions getting cancelled at the last minute. Our most recent visit was a belated Valentine's Day celebration, which we both took off of work for. I went into my session and 5 minutes later, my fiance's therapist called and said she was running late (mind you, we were the first appointments of the day, 9am on Presidents Day that had less rush hour traffic than normal). Since we scheduled 1.5 hour massages, my fiance offered to cut his down to one hour, to which the staff said "they'd let him know". They said they'd call his cell and let him know so that he could go grab coffee next door. He went to get coffee and never got any call, so at 9:30 he went back to check on the status, he was informed his appointment was cancelled entirely. Granted, they are giving him another hour session, but I wish this was communicated to us when we checked in (about 10 min prior to sessions) so that I could have rescheduled and not left him waiting in the lobby for the hour and a half. If this was a one time occurance, that would be one thing. But this is a COMMON THEME with this location, with various staff members.
  • Lindsey E.
    2/18/20
    Rating 4.0
    4/5
    I wish the arrival was more relaxing at the west loop location. When crowded, it's very loud and chaotic. At my appointment yesterday, there were no seats available because two other customers were using the chairs adjacent to them as coat racks. I very much appreciate the front desk associate who asked them to move their stuff. I also appreciate the perfect temperature of the tea she gave me. I just wish it were more relaxing. Maybe tint the windows so you can't see everyone passing by? Peaceful music? Better lighting? Better scents?
  • Marissa S.
    2/17/20
    Rating 5.0
    5/5
    Very personal service at both the front desk and in my massage service. The front desk was very sweet and made a cup of tea for me. My masseuse (Melissa) was amazing!!! She tailored the full body massage to me and my pain points, even providing me with advice as to how to relieve some of the pain in between sessions. Best experience I've had at any M.E. location so far. Thank you!
  • Alicia S.
    2/16/20
    Rating 5.0
    5/5
    Great service!
  • Stephanie C.
    2/15/20
    Rating 5.0
    5/5
    The services in general. The relaxed atmosphere. Knowledgeable staff.
Total Body ServicesFacial Services

Your body works overtime. Let's fix that

The demands of daily life can be super taxing on your body. That’s why is pays to take care of it. With a little help from Massage Envy, we'll keep your body running smoothly. So you can run that half marathon or that full day of meetings.
Customized experiences
Personalize your sessions with services & products
Highly trained employees
Trained to meet industry-leading standards
Curated product lines
Complement your services and home care
Massage Envy Services
*Not all Massage Envy franchised locations offer stretch sessions and facials. Contact your nearest location to confirm service options.
Offers & Updates

Keep your body (and your wallet) feeling good

NOW RE-OPENED
We’re ready to help you re-start your wellness routine. You are welcome to schedule your next services anytime. And don’t worry, we got your back, extensive safety protocols are in place to help protect you and your service provider. We can’t wait to see you!
Get monthly access to routine massage, skin care, and stretch, all at low member rates. Join today and get a 12-month coupon book free. Now through October 31, 2020. Terms and Conditions Apply.
Benefits of Massage

Customer Reviews

  • Rating 1.0
    Just to be clear, I would recommend ME to others, but NOT the West Loop Chicago location. My fiance and I both have memberships and schedule our massages at the same time. We have a history of one of our sessions getting cancelled at the last minute. Our most recent visit was a belated Valentine's Day celebration, which we both took off of work for. I went into my session and 5 minutes later, my fiance's therapist called and said she was running late (mind you, we were the first appointments of the day, 9am on Presidents Day that had less rush hour traffic than normal). Since we scheduled 1.5 hour massages, my fiance offered to cut his down to one hour, to which the staff said "they'd let him know". They said they'd call his cell and let him know so that he could go grab coffee next door. He went to get coffee and never got any call, so at 9:30 he went back to check on the status, he was informed his appointment was cancelled entirely. Granted, they are giving him another hour session, but I wish this was communicated to us when we checked in (about 10 min prior to sessions) so that I could have rescheduled and not left him waiting in the lobby for the hour and a half. If this was a one time occurance, that would be one thing. But this is a COMMON THEME with this location, with various staff members.
  • Rating 4.0
    I wish the arrival was more relaxing at the west loop location. When crowded, it's very loud and chaotic. At my appointment yesterday, there were no seats available because two other customers were using the chairs adjacent to them as coat racks. I very much appreciate the front desk associate who asked them to move their stuff. I also appreciate the perfect temperature of the tea she gave me. I just wish it were more relaxing. Maybe tint the windows so you can't see everyone passing by? Peaceful music? Better lighting? Better scents?
  • Rating 5.0
    Very personal service at both the front desk and in my massage service. The front desk was very sweet and made a cup of tea for me. My masseuse (Melissa) was amazing!!! She tailored the full body massage to me and my pain points, even providing me with advice as to how to relieve some of the pain in between sessions. Best experience I've had at any M.E. location so far. Thank you!
  • Rating 5.0
    Great service!
  • Rating 5.0
    The services in general. The relaxed atmosphere. Knowledgeable staff.
Hours
Day of the WeekHours
Mon10:00 AM - 8:00 PM
Tue10:00 AM - 8:00 PM
Wed10:00 AM - 8:00 PM
Thu10:00 AM - 8:00 PM
Fri10:00 AM - 8:00 PM
Sat9:00 AM - 7:00 PM
Sun9:00 AM - 7:00 PM
Total Body Care
Minutes
Price
Massage Session†
60min
$70
Massage Session†
90min
$105
Rapid Tension Relief Session†
30min
$41
Total Body Stretch Session†
30min
$41
Total Body Stretch Session†
60min
$70
Facials
Minutes
Price
Acne Back Facial Session†
60min
$82
Acne Facial Series
6 Sessions
$349
Chemical Exfoliation Advanced Skin Care Treatment†
$120
Customized Back Facial Session†
60min
$82
Customized Facial Session†
60min
$70
Customized Facial Session†
90min
$105
Microderm Infusion†
$120
*Offer valid for first-time guests only. Session times include a total of 10 minutes of time for consultation and dressing, which occurs pre and post-service. Additional taxes and fees may apply. Prices subject to change. Rates and services may vary by franchised location and session. Not all Massage Envy locations offer all services. For a specific list of services available or additional information about joining as a member, check with the specific location or see MassageEnvy.com. Each location is independently owned and operated. All session times includes up to 10 minutes of consultation and dressing, which occurs pre and post service. See full pricing details.
women at register
Massage Envy Careers

Join a culture of care

Massage Envy franchised location teams work together to keep clients’ bodies working. Find a career that gives you everything you need to keep your career working for you.
Languages spoken
  • English

Other nearby locations