Massage Envy

Chicago Lincoln Park Diversey

Customer Reviews

• Bernadette R.

  Rating 5.0

  I was heard in my requests and concerns

  4/12/23
• Angel T.

  Rating 5.0

  I like the ease of scheduling my appointments with a therapist that has proven results. Upon check in, there was a line of folks waiting to check out. An associate from behind the desk ackloweged me from afar and quickly checked me in for my appointment

  4/6/23
• Nancy S.

  Rating 5.0

  I have been able to schedule with the same massage therapist for over 5 years and he absolutley knows the pressure and points that need work yet is careful to reassess at every visit. Complete satisfaction, thank you.

  4/6/23
• Judi N.

  Rating 4.5

  The first time with the therapist, Linda was exceptional! You could tell immediately that she "knew her stuff". It was a pleasure and I'm so glad I took the leap of faith for a 90 min on the first encounter. Thanks so much, Linda.

  4/2/23
• Phyllis S.

  Rating 3.5

  Very very difficult to get an appointment with a massage therapist you like. My husband and I keep discussing ending our membership because it is so difficult to get an appointment. Everything is always booked months in advance. And being on a waitlist is useless. We never hear anything.

  3/19/23
• Paul S.

  Rating 5.0

  Jose is awesome. I have been seeing him since 2015. This should speak for itself.

  3/19/23
• Connie M.

  Rating 2.5

  The massage. My search for a massage therapist to schedule was for light to medium pressure. However, every so often - typically with male massage therapists- i recently received firm pressure and a painful deep tissue massage. Despite nothing on my record or discussion indicating that’s what I was looking for. Was my therapist good at a deep tissue massage? Probably- but it was 100% not was I was looking for and ruined my experience.

  3/18/23
• Geoff H.

  Rating 1.0

  Not getting ripped off! When my wife bought 2 gift certificates, she was told a basic massage cost $85 and with the 2 $40 gift certificates, that would make it $5. But, the location (Diversey) charged $145 (minus the $80 in gift cards) because I (we) wasn't a "member". This was absolutely NOT mentioned when we bought the gift cards) This feels like a bait and switch and thus a very shady business practice and we intend to pursue this futher (with BBB as an option).

  3/17/23
• K.atherine K

  Rating 5.0

  I love feeling pampered. I got such a great facial I added a treatment, and it was so worth it.

  3/16/23
• Kathy H.

  Rating 3.5

  My therapist Lynda is the best. I have a keen sense of smell and the-odor from the linen is terrible. Also, after the carpet is cleaned it smells like mildew. Fortunately my therapist sprays lavender on sheets and in the room so I am able to have my massage. I usually can not go in the tranquil room due to the smell. It would be nice if lavender could be sprayed to counter the stench from the linen and mildew smell of the carpets.

  3/14/23