Massage Envy

Chicago Lincoln Park Clybourn

Customer Reviews

• Maggie D.

  Rating 3.5

  Prices keep going up and up. And at the same time, everything is an add-on extra. Perhaps just set it at $95 and let us have some essential oils or heated stones.

  10/26/22
• Catherine S.

  Rating 5.0

  I love the Lincoln Park Clybourn location. The front desk associates were so nice & Tracy is the best. I was so happy with how knowledgeable and amazing Tracy was on Saturday I went back Sunday. Sundays massage was just as great & I now have 2 new appts scheduled for future visits.

  10/23/22
• Rick C.

  Rating 1.0

  My masseuse was NOT a woman it was a ***** and that’s not ok to be misled. Felt completely amateur as well. Terrible booking availability on the app compared to online. I’ll never be able to use up my points and cancel to get my moneys worth.

  10/11/22
• Susa P.

  Rating 4.5

  I received good advice on keeping my skin looking healthy and hydrated.

  10/8/22
• Rosa W.

  Rating 3.0

  It has been very difficult to make an appointment because, I believe, is lack of masseuses.

  10/3/22
• Michael S.

  Rating 1.0

  As a long time member I specifically asked for a female masseuse because I know my comfort level. I do not enjoy a massage from a male. I pay to relax and unwind and enjoy my massage. I made my appointment and specifically checked that I booked 2 massages for me and my girlfriend from females. I arrived to my appointment and my masseuse was transgender. I respect her life and wish the best but as a customer I asked specifically for a female. Not a male dressed like a woman. Now I have to be crued and ask that my masseuse is born a female going forward.

  9/29/22
• Shannon B.

  Rating 1.0

  The experience was so poor it is what finally convinced me to cancel my membership. It took Sara 30 mins just to wash my face. Then she made me feel so terrible about my “compromised skin barrier” trying to upsell me to a peel that I was near tears feeling terrible about myself and my skin. Then when her suggested treatment - that was simply a redo of what my last session with a different person was - burned my skin she gave up and did no actual masks or treatments just massaged my shoulders for 20 mins. She put some serums on but no sunblock or moisturizer to end the session, left without a single word. I have had bad experiences but this was the worst and I already called my home location to cancel. I am sharing because your associates need feedback on their communication to members. Also, my husband gets facials at ME and has never once been upsold or told his skin is anything bad even though he washes it with nothing but bar soap. I feel targeted for this constant upselling at ME. I could not get out of there fast enough. Good luck, hope the feedback helps you run your business in a better way.

  9/23/22
• Donna O.

  Rating 5.0

  I really like Camden and Sara.

  9/23/22
• Carolina R.

  Rating 5.0

  Cameron was great!

  9/21/22
• Matthew L.

  Rating 5.0

  The masseuse was amazing. They were very calming, professional, and did a great job.

  9/18/22