Massage Envy

Chicago Lincoln Park Clybourn

Customer Reviews

• Amber D.

  Rating 3.5

  The table warmer was broken and the room was FREEZING. I am normally a very warm person but it was uncomfortably cold the entire time. My therapist was incredibly kind but I think she could use a little guidance on time management within the massage.

  11/19/24
• Britnie B.

  Rating 1.5

  The place has really gone downhill. They don’t hire experienced massage therapist, and every time you book an appointment it’s always a hit or miss- heavy on the miss. It’s a revolving door of therapists and once you finally find someone that is somewhat decent the next time you try to book they’re gone.

  11/17/24
• Rachel M.

  Rating 5.0

  Great massage , friendly staff. Nice and relaxing environment.

  11/15/24
• Sara S.

  Rating 1.0

  Because of the policies...i have to pay to put my membership on hold. If I cancel my membership I lose all the massages that I have not used, but already paid for. I have to pay to transfer massages to others that I already paid for. I am extremely frustrated with all of this and would never recommend Massage Envy.

  11/2/24
• Grace P.

  Rating 1.0

  I was originally going to cancel my membership because my experience with massage envy at OTHER LOCATION (not yours, clybourn) was not good, not satisfying, due to the skills of the massage therapist. They spend a lot of time on the back and forget the rest of the body. Not sure how you hire your therapists, but I only discovered ONE MASSAGE THERAPIST that I considered qualified for Massage Envy to charge $100/hour. All M.E. massaget therapist never met my expectation, EXCEPT the one massage therapist at the Chicago/Clybourn location name Cindy Ball. I think she should get a raise, because for all the years I been getting a massage from Massage Eny and other massage places, she is the only one that is FOCUSED , not distracted follows good techniques for the back, legs, neck, feet, etc., and get the job done.

  11/2/24
• Ismail M.

  Rating 5.0

  Great Experience

  10/15/24
• Tyler L.

  Rating 1.0

  Too costly Hard to schedule both on the site and in person Tipping seems excessive after paying that much for a massage.

  9/28/24
• Amanda J.

  Rating 1.0

  The masseuse focused on one area of my body extensively that I had not requested and so I felt that the rest of my body was neglected even though it was a 90 minutes massage. My back is in pain today after the massage and not in a good way. I also felt tricked into signing up for a monthly membership as the price quoted online for the massage was the “member” price but this was not evident when booking it. Overall the massage experience was unpleasant and left me feeling duped.

  9/27/24
• Deborah D.

  Rating 5.0

  Quality massages

  9/23/24
• Terry E.

  Rating 5.0

  I got a wonderful facial!! I was very pleased with how my face looked after the facial.

  9/3/24