the massage therapist I booked was listed as "all pressures". I started by saying I wanted this to be a light pressure, relaxing massage. I think I had to ask him 8 times to go lighter, he even made 10+ statements like "ooh is that painful or tender". It was the closest I have ever been to ending a massage early and leaving. The other frustrating thing is they have charts up front with suggested tips based on massage totals. I have a membership so I dont know how much massages are but I tipped him WAY over what I wanted to based on those charts.