Massage Envy

Johns Creek

Customer Reviews

• Karen B.

  Rating 5.0

  Loved both my facial with Vanessa and my deep tissue with Jim! Both were great at what they do and very personable!

  1/29/25
• Kimberly R.

  Rating 5.0

  The services received are always consistent

  1/24/25
• Leah J.

  Rating 3.5

  Some locations and therapists are far better than others. I have had very different experiences with each session. Equipment has been broken which caused delays with no back-up available, late changes due to power outages at the location, late arrival of the therapist and a session cut over 20 mins short as a result. Alternatively, visits at Johns Creek with Luis have been outstanding. If I reccomend, it would be specifically with Luis.

  1/8/25
• Keely P.

  Rating 3.5

  Some service providers are not as professional as others. I’ve had my massage cancelled twice by them and all they offered in return was a free add on to my next service. The managers and people at front desk don’t always appear friendly or professional.

  12/15/24
• Erika C.

  Rating 5.0

  Vanessa did a great job on my microdermabrasion and was warm and friendly. I felt very comfortable with her and will definitely be scheduling more services with her. She is very knowledgeable in what she is doing as well.

  12/14/24
• Naudia O.

  Rating 5.0

  wonderful

  12/7/24
• Tina S.

  Rating 5.0

  The therapist Sierra is amazing!

  11/16/24
• Steve C.

  Rating 5.0

  Relaxing and nice music.

  11/13/24
• Ace A.

  Rating 4.5

  Great massage therapy

  11/6/24
• Tiffanie J.

  Rating 1.0

  I was gifted a massage Giftcard for my birthday and I specifically wanted a deep tissue massage. Jim was the only option so I selected Jim. He’s a very heavy set guy who was breathing very hard the entire time. Not great in an environment where you come to relax. He was constantly talking and asking questions. When he was working on my feet, he was making statements and asking questions like, wow you are so dehydrated, you must not drink enough water, your sinus must be bad (which it’s NOT), you must be very stressed etc. I don’t know if he was showing off or what but unnecessary and unprofessional especially when he couldn’t pick up the context cues. His back massage also lacked technique. I get a massage at least 2x a month and he was rubbing lotion with a little bit of pressure. No technique whatsoever. After asking him to apply more pressure 2x, I shared that I usually get Thai massages that apply a lot of pressure and one of the techniques is someone stepping on my back. I said I’m NOT asking or implying that he does, obviously because he’s heavy set AND because it’s NOT in your practice but I shared it so he was aware that I can handle some pressure. He just seemed inexperienced even though he said he had more than 20 years of experience. Kept asking if it felt good and how did it feel. It was NOT a relaxing experience nor did it come even close to meeting my expectations. Never again.

  10/30/24