The facial w/Veronica was fabulous!! The massage with Martin was MUCH LESS THAN!! I felt like all I got was a lot of lotion & no real massage. I told him that my right thigh was tight & to please work on that area, specifically, kneading the area. He DID NOT!! Just more lotion. I requested my glutes to be massaged on the outside of the sheet, so that I remained covered& he totally exposed me to the point that I pulled the sheet to cover me. He used his elbow so deep on my back that I said OUCH! & he apologized. I tipped him 10% but will not use him again.