Massage Envy

Oviedo

MM# 39829

Customer Reviews

• Erin R.

  Rating 1.0

  I came in for a massage due to a tension headache. The online booking requests the reason for your visit and the intensity you prefer. The front desk requires another form filled out with additional questions regarding your massage. Then the therapist goes over your answers on the form. However I received the worst massage I’ve ever had - no “therapeutic movements” to relieve my headache, my therapist didn’t touch my head, jaw, or scalp. I expressed repeatedly the tension in my shoulders, however none of my knots were kneaded or released. The therapist was inexperienced and lacked knowledge of how to massage. He didn’t go above my knee, no glutes, knocked into things, and I left more tense than I arrived. I expressed my disappointment & frustration with the receptionist, who informed me a manager would follow up with me especially since this was the second complaint that day about this therapist, but no manager called.

  10/23/24
• Mercedita T.

  Rating 4.5

  The staff members in MassageEnvy Oviedo are very friendly, helpful, and very knowledgable in what they do. The services are awesome for its price with membership! I would recommend the place to friends who would like to try!

  10/2/24
• Bria J.

  Rating 1.0

  I already sent a message via text and nobody attempted to contact me. Every time I send something to Waterford lakes they respond. This was the first and last time I come here. I was overcharged for a terrible massage. My daughter could not use her credits and had to pay for the massage because the receptionist didn’t know what she was doing and couldn’t get a hold of a managed.

  9/11/24
• Judy G.

  Rating 5.0

  Everyone there has been amazing! Although Jimmy is my favorite.

  9/10/24
• Sean P.

  Rating 5.0

  Shawn was amazing. Professional, cordial and massaged well. I will definitely return and request him.

  7/25/24
• Tyler P.

  Rating 3.0

  Very professional and seemed experienced.

  7/22/24
• Sam T.

  Rating 5.0

  The process was thorough, the employees were knowledgeable and shared their authentic stories of how self-care has guided their lives. Ben R was great with the massage and the advice and insightful conversations. Calea at the front desk was personable and she shared her background with how she started investing more in self-care. She was wonderful and I could tell she enjoyed being there. I can't believe those big screens behind her are NOT TVs! Haha

  7/10/24
• Lissa I.

  Rating 4.0

  Love the massage, but the prices are steep.

  6/20/24
• Abraham M.

  Rating 5.0

  The gentleman who massaged me was attentive to all of my requests

  6/13/24
• Prapti D.

  Rating 1.0

  Short facial with no good effect on the skin

  6/12/24