Massage Envy

Country Walk

MM# 34840

Customer Reviews

• Carla J.

  Rating 5.0

  Every interaction was excellent and I can’t say enough about Bobbie. She’s and always has been excellent!

  8/30/24
• Cesar B.

  Rating 5.0

  Awesome experience. I started to see the results from day one. I have been struggling with acne for too long trying many different products and dermatologists and nothing worked out well. I will continue tomgo And keep being consistent with my treatment.

  8/28/24
• Daniela S.

  Rating 5.0

  Thomas alleviated my tension concerns

  8/24/24
• Renato O.

  Rating 5.0

  ME in country walk is great, we have invited both my mother and mother in law to experience our masseuse and they both loved it.

  8/24/24
• Tally L.

  Rating 1.0

  The massage therapist was wonderful, but the management and staff have a great lack of communication and respect for the client. The power went out during my 7:30 p.m. appointment when I had an hour and a half massage scheduled. By 8:26 p.m. I was in the car and driving home. My massage that was meant to relax me was interrupted and confusion ensued as I was told to dress and leave. I had to use the flashlight from my phone to find my clothes and get dressed. When I exited to the main lobby, I was told my two staff members that I would not be charged for the massage due to what happened and they would contact me the following day. The next day I did not recieve a call, so I called myself to confirm that I would not be charged. I was told AGAIN that I would not be charged and invited to rebook my session at my convenience. TWO DAYS after the event, the manager Christy called me to inform me that because my session was just short of an hour I was going to be charged for the session. I explained the situation, and instead of investigating, she insisted that the owners demanded that I be charged for the session because Yamilka would not be paid. The whole experience left me anything but relaxed and this is not the first time that the staff miscommunicates and that management does not honor their word.

  8/19/24
• Christopher S.

  Rating 1.0

  Signed up for a membership I didn’t understand. It’s like when you sign up for a membership at a predatory gym back in the nineties; there’s no way out of the contract but to pay a year of payments in full. Even though I hadn’t had the membership for a month they refuse to cancel my contract. Apart from that, it’s a Supercuts. You might get a good practitioner you might not.

  8/17/24
• Michele W.

  Rating 5.0

  I had a great massage and the rooms are always clean

  8/10/24
• Belkis V.

  Rating 4.5

  Excellent, on time!

  7/25/24
• Renato O.

  Rating 5.0

  Yamilka and the country walk ME is amazing. So much that my mother and mother in law are customers there now too. Thankful to find great people who still have great attitudes and customer service skills.

  7/17/24
• Grear L.

  Rating 4.5

  This was the first and only massage that actually lasted 60 minutes. Anything when I go for my massage the therapist get me 5 min after the appointment time and finished 10-15 minutes early. I’ve never had a complete 60 min massage since I’ve been a customer.

  7/16/24