Massage Envy
Ortega

4509 St Johns Ave
Suite 1
Jacksonville, FL 32210
US
4.7
Rating 4.7
1039 Total Reviews
Day of the WeekHours
Mon9:00 AM - 9:00 PM
Tue9:00 AM - 9:00 PM
Wed9:00 AM - 9:00 PM
ThuClosed
Fri9:00 AM - 9:00 PM
Sat10:00 AM - 6:00 PM
Sun10:00 AM - 6:00 PM
Total Body Care
Minutes
Price
Massage Session†
60min
$60
Massage Session†
90min
$90
Rapid Tension Relief Session†
30min
$36
Total Body Stretch Session†
30min
$36
Total Body Stretch Session†
60min
$60
Facials
Minutes
Price
Acne Back Facial Session†
60min
$72
Acne Facial Series
6 Sessions
$349
Chemical Peel Advanced Skin Care†
$100
Customized Back Facial Session†
60min
$72
Customized Facial Session†
60min
$60
Customized Facial Session†
90min
$90
Microderm Infusion†
$100
*Offer valid for first-time guests only. Session times include a total of 10 minutes of time for consultation and dressing, which occurs pre and post-service. Additional taxes and fees may apply. Prices subject to change. Rates and services may vary by franchised location and session. Not all Massage Envy locations offer all services. For a specific list of services available or additional information about joining as a member, check with the specific location or see MassageEnvy.com. Each location is independently owned and operated. All session times includes up to 10 minutes of consultation and dressing, which occurs pre and post service. See full pricing details.
  • Brian L.
    2/18/20
    Rating 3.0
    3/5
    On Monday, February 17th, 2020 at 1300 I was scheduled for a massage with Ted P at the Ortega location in Jacksonville, Florida. I requested a 60 minute massage for stress and tension relief. I informed the massage therapist that I preferred firm to deep pressure and Swedish style massage. Ted had me start on my back and began by vigorously shifting and shaking my shoulders down and away from my neck. Most of the "massage" consisted of these vigorous shakedowns of my body parts as well as repeated dermis to bone raking. For the first thirty minutes of the massage he worked on my extremities in this manner. Once on my stomach, he continued with the vigorous shaking and added in slapping my back as well as pinching and pulling the the flesh on my lower back, rarely making contact with muscle tissue. For reference, I am 5'8", 155 lbs, and of athletic build. My mother was a licensed massage therapist for 12 years before retiring and often treated me to Swedish, shiatsu, and sports massages. As an adult, I receive massages at least monthly for the past ten years. I feel that this encounter with Ted P is not a fair and accurate representation of Massage Therapy or the quality licensed therapist that are employed around the world. Upon completion of Ted's treatment, I felt more tense and anxious than when I arrived to Massage Envy earlier that day. Ted tried to speak to me about the encounter and I told him I did not feel relief and that my right trapezius felt stiff and achy. When Ted left the front desk I informed the receptionist and the manager that I was upset and disappointed with the treatment I received from Ted P. The manager offered to rebook me immediately with Corazon for another hour long massage. Corazon's massage was exactly what I've come to expect out of professionally licensed massage therapists and am very grateful for her ability to understand my needs and apply her knowledge and skills accordingly. She is a top notch professional. While I am grateful for the staffs willingness to make amends, I do feel that it is necessary to report my experience with the Florida Board of Massage Therapy. Please know that this is not a reflection of my thought on Massage Envy but is a call for accountability to ensure only licensed professionals are working as massage therapists. I feel that my encounter with Ted P displays a deviation from known massage therapy practices. In my conversation with the front desk staff, one of the ladies told me, "Ted has a very unique style of massage and that people either love it or hate it." I am of the opinion that massage therapy is an institution whose treatment practices are predictable and consistent. I have also noted in my report to the licensing board that the online appointment book does not show my initial 1300 appointment with Ted P. Please cooperate with the appropriate officials on this matter.
  • Clorinde M.
    2/17/20
    Rating 5.0
    5/5
    Very professional.
  • Phyllis B.
    2/15/20
    Rating 5.0
    5/5
    Everyone was polite and welcoming.
  • Shawnde S.
    2/15/20
    Rating 4.5
    4.5/5
    Very knowledgeable provider, all staff were very friendly and helpful, clean and comfortable rooms and waiting area.
  • Ann O.
    2/15/20
    Rating 4.5
    4.5/5
    My girl gave me the best massage I've ever had
Total Body ServicesFacial Services

Your body works overtime. Let's fix that

The demands of daily life can be super taxing on your body. That’s why is pays to take care of it. With a little help from Massage Envy, we'll keep your body running smoothly. So you can run that half marathon or that full day of meetings.
Customized experiences
Personalize your sessions with services & products
Highly trained employees
Trained to meet industry-leading standards
Curated product lines
Complement your services and home care
Massage Envy Services
*Not all Massage Envy franchised locations offer stretch sessions and facials. Contact your nearest location to confirm service options.
Offers & Updates

Keep your body (and your wallet) feeling good

NOW RE-OPENED
We’re ready to help you re-start your wellness routine. You are welcome to schedule your next services anytime. And don’t worry, we got your back, extensive safety protocols are in place to help protect you and your service provider. We can’t wait to see you!
Buy a 60-minute session and get a second session FREE, or buy $80 in gift cards and get a promo card for $20 or buy $150 in gift cards and get a promo card for $50. In location only. Now through December 31, 2020.
Benefits of Massage

Customer Reviews

  • Rating 3.0
    On Monday, February 17th, 2020 at 1300 I was scheduled for a massage with Ted P at the Ortega location in Jacksonville, Florida. I requested a 60 minute massage for stress and tension relief. I informed the massage therapist that I preferred firm to deep pressure and Swedish style massage. Ted had me start on my back and began by vigorously shifting and shaking my shoulders down and away from my neck. Most of the "massage" consisted of these vigorous shakedowns of my body parts as well as repeated dermis to bone raking. For the first thirty minutes of the massage he worked on my extremities in this manner. Once on my stomach, he continued with the vigorous shaking and added in slapping my back as well as pinching and pulling the the flesh on my lower back, rarely making contact with muscle tissue. For reference, I am 5'8", 155 lbs, and of athletic build. My mother was a licensed massage therapist for 12 years before retiring and often treated me to Swedish, shiatsu, and sports massages. As an adult, I receive massages at least monthly for the past ten years. I feel that this encounter with Ted P is not a fair and accurate representation of Massage Therapy or the quality licensed therapist that are employed around the world. Upon completion of Ted's treatment, I felt more tense and anxious than when I arrived to Massage Envy earlier that day. Ted tried to speak to me about the encounter and I told him I did not feel relief and that my right trapezius felt stiff and achy. When Ted left the front desk I informed the receptionist and the manager that I was upset and disappointed with the treatment I received from Ted P. The manager offered to rebook me immediately with Corazon for another hour long massage. Corazon's massage was exactly what I've come to expect out of professionally licensed massage therapists and am very grateful for her ability to understand my needs and apply her knowledge and skills accordingly. She is a top notch professional. While I am grateful for the staffs willingness to make amends, I do feel that it is necessary to report my experience with the Florida Board of Massage Therapy. Please know that this is not a reflection of my thought on Massage Envy but is a call for accountability to ensure only licensed professionals are working as massage therapists. I feel that my encounter with Ted P displays a deviation from known massage therapy practices. In my conversation with the front desk staff, one of the ladies told me, "Ted has a very unique style of massage and that people either love it or hate it." I am of the opinion that massage therapy is an institution whose treatment practices are predictable and consistent. I have also noted in my report to the licensing board that the online appointment book does not show my initial 1300 appointment with Ted P. Please cooperate with the appropriate officials on this matter.
  • Rating 5.0
    Very professional.
  • Rating 5.0
    Everyone was polite and welcoming.
  • Rating 4.5
    Very knowledgeable provider, all staff were very friendly and helpful, clean and comfortable rooms and waiting area.
  • Rating 4.5
    My girl gave me the best massage I've ever had
Hours
Day of the WeekHours
Mon9:00 AM - 9:00 PM
Tue9:00 AM - 9:00 PM
Wed9:00 AM - 9:00 PM
ThuClosed
Fri9:00 AM - 9:00 PM
Sat10:00 AM - 6:00 PM
Sun10:00 AM - 6:00 PM
Total Body Care
Minutes
Price
Massage Session†
60min
$60
Massage Session†
90min
$90
Rapid Tension Relief Session†
30min
$36
Total Body Stretch Session†
30min
$36
Total Body Stretch Session†
60min
$60
Facials
Minutes
Price
Acne Back Facial Session†
60min
$72
Acne Facial Series
6 Sessions
$349
Chemical Peel Advanced Skin Care†
$100
Customized Back Facial Session†
60min
$72
Customized Facial Session†
60min
$60
Customized Facial Session†
90min
$90
Microderm Infusion†
$100
*Offer valid for first-time guests only. Session times include a total of 10 minutes of time for consultation and dressing, which occurs pre and post-service. Additional taxes and fees may apply. Prices subject to change. Rates and services may vary by franchised location and session. Not all Massage Envy locations offer all services. For a specific list of services available or additional information about joining as a member, check with the specific location or see MassageEnvy.com. Each location is independently owned and operated. All session times includes up to 10 minutes of consultation and dressing, which occurs pre and post service. See full pricing details.
women at register
Massage Envy Careers

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Massage Envy franchised location teams work together to keep clients’ bodies working. Find a career that gives you everything you need to keep your career working for you.
Towns served
Jacksonville, Ortega, Avondale, Riverside, Orange Park, Argyle Forest, Yulee
Languages spoken
  • English

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