Massage Envy

Southside

MM# 22461

Customer Reviews

• Connor O.

  Rating 4.0

  Jason made it seem like an inconvenience I was there. He was very short with me, kept audibly rolling his eyes and sighing while discussing what areas to focus on, and overall made me feel very uncomfortable and on edge. When I am trying to relax and have a massage, it’s really hard to when the only other person involved is putting off really bad vibes.

  7/30/23
• Liliana M.

  Rating 5.0

  The message therapist is kind, and listens and understands what the client needs. He brings 100% of himself to help the client experience what they need. The staff is helpful and professional.

  7/30/23
• Julianna K.

  Rating 1.0

  The massage therapist and staff! The entrance is small and not very welcoming or relaxing but the rest is decent. There was 1 receptionist who was doing her best as she was on the phone helping another customer. The 2 stars is given because of my massage therapist Jason. He wasn’t personable and did not make me feel relaxed. He didn’t introduce himself (I had to ask what his name was) and he seemed bothered that I was there. When asked if there was any specific area I wanted him to focus on.. I got an eye roll, off to a great start right? I should have left and regret that I didn’t. The room was cold, I had to ask for the table warmer to be turned on which he did after some attitude. When he would finish an area on the body, he would throw the sheet and blanket over it inside of calmly placing it. The massage itself was ok but not worth my money. I should have went to my normal place (H&S) but I wanted to give Massage Envy a try due to its proximity to me. This business cost more than my usual too, I expected better. Wish I had a different therapist.

  7/29/23
• Meleecia T.

  Rating 5.0

  Very please with the service I receive. David has been providing me excellent massage services for 3 years. Truly appreciate having a consistent massage therapist.

  7/28/23
• Zachary P.

  Rating 1.0

  The massage therapist was in a foul mood, seemed like he did not want to be there. Let alone give me a good massage, the service started late and ended early.

  7/27/23
• Ashley M.

  Rating 5.0

  Brandi was AMAZING!!!! Would HIGHLY recommend her. She’s very knowledgeable in what she does.

  7/25/23
• Carol B.

  Rating 5.0

  I always get a terrific massage

  7/24/23
• Kuwananh P.

  Rating 5.0

  Customer service.From the beginning to end. Being seen on time, Edgar is a great massage therapist.

  7/22/23
• Jan M.

  Rating 4.0

  Had trouble reaching the salon. No answer for several days and no return of 3 messages that were left.

  7/17/23
• Jennifer P.

  Rating 2.5

  I absolutely loved Jason! He was excellent. However, I had a terrible first massage at the Bartram location, voiced my disappointment, filled out the survey to have someone contact me, and never heard from anyone. I plan on cancelling my membership at the end of the 6 months. For the next 3 months tho, I will be seeing Jason. He is the only reason I’m willing to come back. The other 2 massages I had were mediocre.

  7/15/23