Massage Envy

Spanish River

Customer Reviews

• Laura R.

  Rating 1.0

  The whole thing and my boyfriends

  1/19/20
• Lou F.

  Rating 5.0

  All the personnel from the manager Carolyn to the desk associates are very professional caring and helpful folks.

  1/18/20
• Rosa M.

  Rating 5.0

  Very professional and friendly environment

  1/18/20
• Elizabeth M.

  Rating 1.0

  First offI was not aware there would be forms to fill outso when I arrived for my 1200 massage at 1153 I thought I would have enough time. I entered the massage room at 1208 by the time I was checked in and my forms were filled out. Im not even sure why I filled out forms because my masseuse did not even care about them. For example I checked off no to a facial massage......and he proceeded to start rubbing my face. When he found out I was a labor and delivery nurse he asked many questions about the babies coming out naturally and wanted to know if most girls get cut down there. I was completely uncomfortable as with how the questions were being asked. I attempted to change the subject yet he keep asking questions about babies coming out there & natural birth. I asked him to please go a little lighter with the pressure on my neck and he responded oh come on Im only doing this......as he rubbed the same why on my arm. I literally had to say well its not enjoyable so please stop. Honestly I should have just asked then and there to please just end my seson as for I was so uncomfortable at this point. Since my husband had booked this for my 40th birthday and I have not had a massage in over 5 years I figured maybe it would get better and I tried to enjoy it. Well he rubbed my arms half my legs then rubbed my back for a minute or two then kinda shookrolled me gently side to side and that was it. 1248 my massage was done. So I got in the room at 1208. By the time I undressed and he came init must have been at least 1215pm. And my massage was over at 1248pm. So 32 min massage Called a 60min massage I questioned the timing and the lady told me 50 mins hands on. Well u can clearly see from my form times and the time printed on my receipt thats a lie. However I was so uncomfortable that Im actually glad it was over. Sadly my husband had already given his credit card and paid for this massage and tip. I feel as if we should fight this charge as for I was so uncomfortable and did not receive a 60 min full body massage. Also on the description of the massage it says full body. My sculpt My FEET one place on the form I asked for MORE time to be spent My shoulders None of those areas were even touched

  1/18/20
• David S.

  Rating 5.0

  Staff was polite and helpful. Services met all my expectations

  1/16/20
• Bonnie R.

  Rating 5.0

  Always beneficial for my muscles.

  1/16/20
• Cynthia C.

  Rating 5.0

  Friendly caring atmosphere

  1/15/20
• Wendy W.

  Rating 5.0

  Karin does a wonderful chemical peel

  1/14/20
• Gwendolyn M.

  Rating 5.0

  Excellent service

  1/14/20
• Matt I.

  Rating 3.0

  the reoccurring bill not being able to put on hold. out of the last 10 massages they did not start ANY on time. stronger female massage. spa smell

  1/14/20