First of call, $140 is a ridiculous price. Second, it's supposed to be an hour, I got there 5 min before my appt., answered questions, waiting for the therapist, then got in the room at which time they asked more questions, then I finally undressed. After the massage and I was dressed, I had to pay which took a few minutes for her to use the gift card, take my payment and leave a tip, plus she talked to me about membership. I got to my car and it was on 6:05. My massage had to be closer to 30 min than an hour so again, the price is ridiculous for what you actually get.