The new policy limiting me to book only 3 future appointments is not good and I will no longer recommend Encinitas location to anyone. I’ve been a Massage Envy member for maybe 20 years, maybe more. During that time I have booked an appointment every two weeks and have never missed an appointment. That is a lot of money that I paid to Massage Envy. I need to be able to book ahead of time so that I can get the time slot and the handicap parking that I need. so this new policy is really poor policy and I hope that someone can help me book further ahead than three appointments. That’s absolutely ridiculous, do you want customers or not?