Not a fan of the local franchise. No military discount, sales push for enhancements feel impersonal and all about money. Lastly, I was turned off that I was going to be charged for a same day cancelation due to COVID. I called asap to advise of positive test. I spoke to the manager but they are still going to count it against me if I have another same day cancelation by charging me 100%. My therapist has a child, the fact that Massage Envy would have preferred I came in and exposed the staff and their families shows this franchise is about money and profit, not the health and safety of their staff and clients.