Massage Envy

Clackamas

Customer Reviews

• B.arbara B

  Rating 5.0

  From the moment of walking in through the front door I feel welcomed and cared for. Then I enjoy a wonderful massage

  1/6/21
• K.athryn K

  Rating 5.0

  Customized to meet my needs

  1/5/21
• Brady R.

  Rating 1.0

  ME is the worst company Ive ever done business with. Im trapped to the tune of a few thousand dollars that Ill likely never be able to catch up on with scheduling and how difficult it is to get an appointment. Ive been a member for years and only in the last month have I been able to get someone to call me back to schedule an appointment AND YOUR APP DOESNT WORK AT ALL. I get upset just driving by one of your locations. I used to leave 3 voicemails in a row without a call back at multiple different locations. This went on for longer than I care to admit until my credit card expired. Once the card expired I finally started getting calls back. I responded I wouldnt update the card and was relieved to be done but you con artist are still able to charge me somehow. Wasnt there a class action lawsuit about this You didnt solve the problem. Or maybe you have finally however you didnt offer anything worthwhile to help get back on track. Im about how much money Ive wasted as a member and you offer me to keep paying you for nothing to put my account on pause So basically I pay for half a massage but dont get any credit for it to use. No thanks. Massage envy is a horrible company. In the past the management was horrible as well but in the last month it does seem like you have kind and competent staff working and at least some great service providers. Jared Duffy is excellent. I signed up with you con artists to reduce stress not bring on more. If I could rate you below zero I would. You can get a decent massage here but MEMBERSHIP IS A TRAP. Regarding the consent to share my review and comments below I do NOT consent for you to share just the good parts unless you also include the bad parts here because I wish someone would have warned me.

  1/5/21
• Megan R.

  Rating 5.0

  Clean facility friendly staff. Massage therapist Kathy is the best Ive ever had

  1/4/21
• Iyda A.

  Rating 5.0

  Jared is fantastic he listens and he cares about the health and well being of the customer.

  1/3/21
• Lori P.

  Rating 4.0

  Not the experience. I recommend that highly. I just dont agree that we have to keep paying dues when we have many massages left I unused. Thats the reason for my rating.

  12/26/20
• Chris D.

  Rating 5.0

  Warm bed & tight wrap

  12/24/20
• Mark F.

  Rating 4.0

  It depends on who you get as a therapist Nicole yesterday was good. Others are not.

  12/22/20
• Beth G.

  Rating 4.0

  Heated bed working

  12/22/20
• Scott T.

  Rating 4.0

  I enjoyed the massage.

  12/19/20