To be totally honest, it was a big surprise that you changed locations. No one was notified in advance, we pay a lot of money for these services and I only found out when I got a message saying my schedule appointment was canceled because you were changing locations. I totally understand that after bed, bath and beyond left that block of stores may change but it was like a big secret. Now norwood isn't all that far but it's not as convenient as dedham. So it has made me contemplate continuing my membership but because I love the staff and how amazing they are I will most likely keep it but I may not be able to get as many services a month. Also losing the tranquility room wicked bummer I know it's out of your hands but total bummer !!