My masseuse was unfortunately using such light pressure, felt more like a gentle rub. I wasn't taken back to the massage room until 4:10. (I arrived 20 mins early), after an introduction and instruction, she left, came back 10 minutes later.. so the time is 4:20ish, she start massaging (or rubbing) at first the pressure was nice, but it seemed she got tired bc my lower half was barely any pressure.. she finished my massage, and stepped out. I was dressing by 5:04. I was avid about watching the clock, unfortunately for me I didn't even get a full hour of the hour long massage I paid for. I called to make my appt and nothing was mentioned about upgrading or adding hot stones. I was disappointed to learn, they are available, but only at my request. Had I known, I'd of certainly added that, from the start. However it appears I'm glad, I didn't because that time felt wasted and nothing like any massage I've had in the past, at spas.