The facility at Springhurst is very clean, quiet, and with dimmed lights which is a prefect environment and atmosphere for the massages. The receptionist was very nice and professional. The room was nice, warmed up table. Allison was great. She did an awesome job and we had a nice chat. She's very personable, friendly and accommodating, always making sure I'm ok and feeling good. She targeted the areas of pain in my body. Now, about 1.5 day later after the massage, I can confidently say that the massage helped me and reduced the pain in my muscles. I had a pinched nerve in my neck that was causing tingling, numbing and small pain going down my right arm and fingers. Allison focused on my neck and the shoulders and areas between the shoulder blades to work out some tough knots and whatever else she did - it really did help. I feel like the issue is greatly reduced. I'd definitely highly recommend Allison and see her again. Also, a big plus is that neither Allison nor receptionist were pushy in terms of making me sign up for another appointment or the plan. I don't like that kind of pressures. Overall my experience was great.