Massage Envy Rancho Cucamonga

Friendly staff. Really professional. Great service.amazing massage.

I love Dina she is awesome. Also all the girls at the front desk are always so nice and helpful.

Im not that person. If someone asked me if I would recommend Massage Envy I would say yes.

Friendly staff and good massage

PRICING

My husband and I booked hour massages scheduled for 100 on Thursday October 10th. We received a call letting us know that one of the therapists had become ill and they asked if we could reschedule for 500. We agreed as I DESPERATELY needed a massage. When my therapist whom I had never met talked to me she read on my account that I like lightmedium Swedish massage. I confirmed that but then she said Oh this might be a problem. When I asked why she told me that she only did deep tissue massage. I explained that I did not want that tried it a couple times and it literally left me bruised and that I could reschedule if she could not accommodate my needs. She said no she would try. Once on the table on my back she began massaging my neck and upper back using a warm towel. It was unusual but not uncomfortable. She then moved to my right arm using her hands. She got to my elbow stopped abruptly and excused herself from the room. She returned several minutes later wearing purple latex gloves. When I asked if there was a problem she told me yes she had autism and touching skin lightly made her very uncomfortable but she thought she would be okay if there were gloves between her and me. Again I told her we could stop and I would reschedule but she wanted to try. I am all for helping others with disabilities succeed so I allowed her to continue. Unfortunately being massaged with rubber gloves is VERY uncomfortable bordering on being painful. After about a minute I stopped her and ended our session. I was only massaged for about 10 minutes total but I did not want to make a fuss so I paid for a 30 minute session. I also did not complain at that time. But the more I thought about it the more I realized that as a consumer I did not get what I paid for or expected. Im sorry that my therapist has issues but my massage membership is my only splurge in my budget and I was saddened and still stressed by my experience. I am asking that my halfhour be reinstated to my account and hopefully this experience can be considered an anomaly.

I told the therapist about what I wanted worked & they did a great job.

Scott is AMAZING

I had Marie for my last message and she was amazing I left feeling relaxed and my muscles felt like jello I cannot wait to go back. She was very professional. My husband had seen Angie and said em she was great as well

nothing