Massage Envy

Goleta

Customer Reviews

• Rachel F.

  Rating 1.0

  My massage therapist Katie was highly unprofessional and I had a harmful experience. I paid for a 60 minute massage but she started late and the massage was only 45 minutes long. She was almost rude from the beginning and did not give clear instructions or guidance on how to proceed. She left the lights on fully during the beginning of the massage commented that I have a doctors appointment at 345 so I keep checking my phone expressed that she had to think twice about how to provide certain interventions for a pregnant client. More importantly Katie shared with me her traumatic experience being pregnant and giving birth without asking if I wanted dialogue or wanted to hear about her experiences. She also volunteered to share specific trauma from her previous clients. The trauma was related to Satanic Ritual Abuse and to children aged 2 years old the age of my daughter as I had shared watching siblings being murdered and trying to be murdered. Katie continued to share with me her own trauma struggles and experiences working with clients who have experienced trauma. I was deeply upset my my experience with this therapist. I believe she used very poor judgment in exercising her position and power. She was highly unprofessional and exhibited very poor boundaries. As a client in a vulnerable position I felt very violated and sabotaged. Instead of having a healing relaxing experience I felt dumped on trapped burdened and as though I had to take care of her. This massage experience left me feeling worse than before I began. I hope that Massage Envy seriously considers the appropriateness of having Katie on staff. I will not return to Massage Envy because of my experience with her.

  11/26/20
• Magdaline N.

  Rating 5.0

  The therapist And the front desk got me there after I got horribly lost Great Job BRAVO

  11/21/20
• Andrew S.

  Rating 5.0

  I appreciate the professionalism and efficiency of Massage Envy.

  11/17/20
• Susan R.

  Rating 4.0

  I really like Chris and I highly recommend him. But not all massage therapists are equal so it depends on who is available.

  11/9/20
• Leila C.

  Rating 5.0

  I had massage as usual and the results were absolutely amazing. Scott is conscious respectful and mindful about his work genuninely concerned about our issues.

  11/7/20
• Dottie Z.

  Rating 5.0

  Chris is my regular therapist and he is excellent.

  11/5/20
• Kitty L.

  Rating 3.5

  its just different than before the covid. I will adjust.

  11/5/20
• Linda B.

  Rating 5.0

  This is my Favorite ME Spa Always welcoming front desk staff. Brian is great Environment is very clean and inviting.

  11/4/20
• Leila C.

  Rating 5.0

  I saw the massage therapist Scott Kimball to deal with my back and neck pains and to relax from a very stressed period. Scott Kimball is a very experienced therapist who definitely knows what he is doing. ENVY provides the opportunity for people like Scott to work. They have followed COVID protocols with restrictions to number of people and use of masks which I hope everyone follows for the sake of others including therapists.

  10/25/20
• Alyce H.

  Rating 5.0

  excellent customer service andamp great massage

  10/22/20